Senior Travel Manager- Domestic

About EdTerra Edventures EdTerra is India's largest student education travel company, pioneering the integration of curriculum-based learning with fun and immersive journeys. The company empowers students with 21st-century skills essential for their future success, including life skills, literacy skills, and learning skills crucial for today's interconnected global workspaces. Having successfully collaborated with over 130 top schools across India and impacted more than 70,000 students, EdTerra has also published over 1,300 media projects. The company's offices are situated in Mumbai and Hyderabad, with the headquarters located in New Delhi. We are looking for a dedicated and experienced Domestic Operations Manager to oversee and manage the operational aspects of our domestic educational journeys. The ideal candidate will be responsible for ensuring smooth execution, cost control, and exceptional customer experiences while maintaining rigorous safety standards. Key Responsibilities: - Oversee end-to-end operational planning and execution of domestic educational tours. - Collaborate with the Product and Sales teams to align journey designs with educational objectives. - Ensure adherence to safety standards and quality guidelines. - Control costs related to transportation, accommodation, food, and other logistics. - Optimize vendor negotiations to maintain budget efficiency. - Monitor expenses and maintain profitability for each tour. - Manage and lead the domestic operations team, including Tour Coordinators and Support Staff. - Facilitate training and development programs to enhance team performance. - Build and maintain strong relationships with vendors, partners, and other stakeholders. - Ensure exceptional customer experiences by addressing student and school requirements. - Implement safety protocols and manage emergency situations effectively. - Continuously improve operational processes for efficiency and effectiveness. - Generate detailed reports on operational performance, budgets, and customer feedback. Qualifications And Requirements: - Bachelors degree in Business Administration, Travel & Tourism Management, or a related field. - 5+ years of experience in operations management, preferably in the travel or education sector. - Strong leadership and team management skills. - Excellent organizational and problem-solving abilities. - Proficiency in budget management and cost optimization. - Outstanding communication and negotiation skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Preferred Skills: - Experience in educational travel or student tours is highly desirable. - Familiarity with safety regulations and risk management practices. - Knowledge of travel logistics, vendor management, and customer service. Why Join EdTerra - Be a part of India's leading student education travel company. - Opportunity to make a meaningful impact on student learning and growth. - Collaborative and dynamic work environment. - Competitive compensation and growth opportunities.,