Senior Technology Manager

Your Responsibilities, Impact & Contribution

• Strategy execution
• Ensure business leaders are well-informed about AGS tech strategy, particularly Acumen Intelligent Workforce Platform (IWP) by consulting with them and understand existing challenges and new opportunities
• Help business leaders grow value of their operations by advising and supporting on technology solutions
• Understand and clarify business problems and help identify solutions, working with product teams to build use cases that solve these problems, whilst avoiding bringing in the wrong technologies
• Adoption of Acumen IWP and Partner technologies
• Lead/guide leaders to maximise adoption of the Acumen IWP
• Understand adoption barriers and work with technology and operations teams to overcome these
• Support AGS program leaders, EDs and VPs with overall technology strategy
• Creating business cases for TSIB
• ROI monitoring
• Ensure accountability as role of business sponsor
• Acts as the escalation point for PO, Leadership and Clients on technology and partnership issues related to service.
• Collaborates with other Global Business Services (GBS), as well as Finance & Business Solutions (FBS) team resources to better serve our Program Offices and Clients.
• Establishes open communications with Technology Partners and PO Leadership teams
• BD / Presales
• Work with Pre-Sales engineer on new BD opportunities as/when needed
• Work with Risk/compliance/legal on security and contractual situations to ensure that technology products are compliant, and our legal frameworks are correct

Qualifications, Skills, and Experience

• 5+ years of relevant job experience specifically working as a trusted advisor/partner for senior leaders and decision-makers related to recruitment and/or HR technology products and working effectively with superiors, peers and subordinates to inspire success and innovation
• Able to thrive and influence in a highly matrixed environment and have ability to build and maintain credibility with senior leaders
• Ability to build and maintain credibility with senior leaders
• Experience managing partnerships with recruitment/HR technology platforms (eg. ATS, VMS, CRM, RPA, Talent Communities, Video Interviewing, Assessments, Career sites, Onboarding etc.),solutions and strategies in HR, Staffing, Recruitment, and Contingent Workforce Management technologies
• Knowledge of the Systems Development Life Cycle (SDLC) methodologies and working in Agile development
• Passion around innovation, trends and research of new ideas in technology and ability to adapt quickly and possess flexibility with working in a constantly evolving field.
• Ability to move from ideas to viable solutions and offerings, with a strong lens on results, scalability and market share growth potential
• Strong presentation and public speaking skills
• Proficient to Advanced level with Microsoft Office products.
• Demonstrates strong conceptual, analytical, and problem-solving ability.
• University or graduate degree preferred