Senior Technical Program Manager

8 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Technical Program Manager (TPM)

bridge between business, product, and engineering

Key Responsibilities

Program & Agile Delivery

  • Own end-to-end delivery of large, cross-functional programs involving

    Salesforce and MS Dynamics 365

  • Drive Agile execution including

    PI planning, sprint planning, backlog grooming, reviews, and retrospectives

  • Manage scope, timelines, dependencies, risks, and delivery commitments
  • Ensure incremental and predictable delivery of business value

Technical Leadership & Architecture Understanding

  • Possess deep understanding of:
  • Salesforce architecture

    (Sales/Service Cloud, custom objects, Apex, integrations)
  • Microsoft Dynamics 365

    (CRM modules, workflows, plugins, integrations)
  • Review and guide solution designs, integration patterns, and data models
  • Work closely with architects and engineers on:
  • API integrations
  • Data migration and synchronization
  • Security, performance, and scalability considerations
  • Provide technical guidance during design, development, and release phases

Stakeholder & Product Collaboration

  • Partner with

    Product Owners and Business stakeholders

    to translate business needs into technical requirements
  • Convert requirements into

    epics, features, and user stories

    with clear acceptance criteria
  • Align product roadmaps with technical feasibility and delivery plans
  • Communicate technical trade-offs and risks clearly to non-technical stakeholders


Governance, Risk & Quality

  • Establish and enforce program governance, metrics, and reporting
  • Identify and mitigate technical and delivery risks early
  • Ensure quality through design reviews, code quality practices, testing strategies, and UAT coordination
  • Support release management, DevOps pipelines, and post-production support


Required Skills & Qualifications

Must-Have

  • 8+ years of experience in

    Technical Program / Project Management

  • Strong hands-on technical exposure to

    Salesforce and Microsoft Dynamics 365

  • Solid understanding of

    Agile / Scrum / SAFe

  • Experience managing large-scale enterprise CRM or digital transformation programs
  • Proven ability to work with

    engineering teams at code, architecture, and integration levels


Technical Skill Set

  • Salesforce: Apex, Lightning, integrations, security model, deployment lifecycle
  • Microsoft Dynamics 365: workflows, plugins, entities, integrations
  • REST/SOAP APIs, middleware, data migration strategies
  • CI/CD pipelines, DevOps tools, release management
  • Cloud platforms (Azure preferred)

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