Senior Technical Product Manager (SF BA - CPQ)

• 7years experience

• Shift Timings (5 to 2 AM IST)

• Salesforce Cloud: Sales + CPQ | Service cloud and FSL is good to have.

with at least 3 years of relevant hands-on experience in BA/Product Manager supporting Salesforce CPQ.

• Responsible for business requirement understanding, Writing User Stories, Sprint planning, backlog grooming, and working with the development team for planning and solutioning.
• Work closely with other teams to understand current and future requirements; suggest solutions and alternatives - transform business processes through technology. This person will be hands-on and will need to be an expert in the Salesforce CPQ platform as well as Sales Cloud.
• Facilitate design, implementation, maintenance and enhancement of the CPQ application as well as other declarative parts of the Salesforce platform.
• Partner with business domain leaders to create a robust Enterprise Application roadmap. Ensure this roadmap is well understood throughout the business functions and meet emerging requirements. Take the abstract of this roadmap down to threads of executional framework.
• Drive the planning, prioritization, JIRA User stories, design, development and deployment of new projects & system enhancements.
• Collaborate with other Business Systems Analyst and Product Managers in both the US and offshore locations to drive the work
• Support existing Salesforce CPQ and Billing solutions (and related applications), working on production support, trouble-shooting issues, and implementing small to large enhancements.
• Contribute to large strategic projects and/or new solutions in the Quote-to-Cash space.
• Deliver Salesforce platform updates as a key member responsible for the design, development and release of strategic projects.
• Specify implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision and reliability of applications and software
• Ensure Application Development initiatives and projects are well managed and deliver on expectations - functionality, timeliness, and cost
• Able to foster a culture of transparency and a sense of purpose among the team, and create clear accountabilities and metrics
• Demonstrated ability in developing a culture that embraces innovation, and challenges existing paradigms

Professional Experience/Qualifications:

• Has successfully led the development and delivery of multiple complex business technology solutions into production that have achieved or surpassed business goals.
• Experience developing and supporting mission-critical applications optimized to run in the cloud or virtualized environments.
• Deep knowledge of system architecture, technical design, and system and software development technology.

Required Skills / Experiences:

• 6+ years of IT experience with a Bachelor’s degree in Computer Science, MIS, computer engineering, or equivalent technical degree
• 3+ years of experience as a business analyst/product manager supporting the Salesforce CPQ platform.

• Deep understanding of the Salesforce.com product suite, including CPQ, Sales Cloud, Service Cloud, FSL, Community Cloud, and the AppExchange.

• Managing application development at scale, employing SDLC methodologies including Agile, Scrum, and DevOps
• Strong subject matter expertise with core SaaS principles: Product setup, Product Options, Product configuration & rules, Pricing, Quoting, Subscription Management, amendments, renewals, Billing and Revenue Recognition
• Skilled at setting and communicating priorities effectively; able to manage multiple tasks and priorities
• Exceptional ability to lead change using positive and collaborative methods
• Strong communication skills in writing, speaking, and presenting
• Able to communicate technical or complex subject matter in business terms
• Demonstrated acumen and passion for both business and technology, including the latest digital innovations as they apply to the creation of business value
• Accepts ownership and welcomes responsibility

Preferred Skills/Experiences:

• Project Management
• CPQ Specialist certification is a huge plus
• Salesforce Admin Certification (201) and Salesforce Certified Sales Cloud Consultant Preferred