Senior Technical Documentation Specialist

6 - 10 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Senior Technical Documentation Specialist, you will be responsible for planning, creating, and maintaining detailed documentation to support software products, infrastructure, and internal systems. You will collaborate with cross-functional teams to produce user-friendly content that enhances understanding and efficiency across the organization. Your key responsibilities will include creating high-quality documentation such as user manuals, API guides, FAQs, and release notes tailored to technical and non-technical audiences. You will work closely with Development Heads, Technical Architects, and Operation Heads to gather information and ensure documentation accuracy and alignment with product evolution. In addition, you will manage a version-controlled documentation library, conduct audits for continuous improvements, define documentation standards, and enforce style guides. Organizing scalable documentation systems and optimizing documents for searchability will also be part of your role. You will utilize tools like Microsoft Office Suite, Confluence, Jira, Git, and visual aids such as diagrams and architecture maps to write, manage, and publish content efficiently. A strong understanding of technical systems, SDLC, Agile methodologies, and DevOps practices is required, along with proficiency in Linux environments and infrastructure documentation. The ideal candidate will have a Bachelor's degree in computer science, Engineering, or Technical Communication, along with 6+ years of experience in documentation, technical writing, or content management. Strong communication skills, hands-on experience with various tools, and familiarity with product-based or SaaS organizations are preferred qualifications. In return, you will have the opportunity to lead documentation efforts, work in a collaborative and fast-paced environment with global team members, and gain exposure to innovative software development practices. This role offers a remote work environment, competitive compensation, learning opportunities, and career growth prospects.,

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