24 Faqs Jobs

As a Training Specialist at our company, your role involves delivering training sessions on Tech products to employees, clients, and partners. You will be responsible for conducting both online and in-person training, providing hands-on demonstrations, and ensuring understanding of product features, integrations, and best practices. Additionally, you will create user manuals, video tutorials, and e-learning modules, and develop assessments to evaluate learning outcomes. Your key responsibilities include: - Conducting technical and functional training sessions on Tech products - Delivering online and in-person training with real-world use cases - Developing training materials such as user man...

As an IT Support Executive at our company, your role will involve providing technical support, troubleshooting hardware and software issues, and ensuring smooth IT operations. You should have a basic understanding of IT systems, strong problem-solving skills, and a customer-oriented approach. Key Responsibilities: - Provide first-level technical support to employees/customers via phone, email, or in person. - Troubleshoot and resolve hardware, software, and network issues in a timely manner. - Install, configure, and update operating systems, software, and applications. - Maintain and manage IT assets, ensuring proper documentation of hardware and software inventory. - Set up and manage user...

Role Overview: As a Creative/Content Strategist for the company, your main responsibility will be to develop innovative strategies for digital campaigns. Your focus will be on creating engaging content related to personal finance, retirement planning, investment advisory, portfolio management, robo advisory, and financial advisory tools. You will need to produce original and visually appealing content that maintains a high level of accuracy in grammar, brevity, and syntax across various corporate marketing and communications materials. Key Responsibilities: - Develop innovative strategies for digital campaigns - Create engaging content on topics related to personal finance, retirement planni...

In this role at TELUS Digital, you will be responsible for creating, reviewing, and maintaining high-quality technical documentation for service delivery and testing processes. Your main responsibilities will include: - Developing clear and concise test case documentation, test reports, process workflows, and user guides - Documenting the overall testing life cycle, including test planning, test execution, and defect tracking - Creating and updating knowledge base articles and FAQs related to service delivery and testing - Collaborating with engineers, product owners, and service delivery managers to capture technical requirements and workflows - Working closely with cross-functional teams t...

Job Title: Technical Content Writer (Full-time) Location: Mohali, India Work Hours: 3:00 PM 12:00 AM IST (Night Shift) Salary: Among the best in the Tricity (Mohali, Chandigarh, Panchkula) About the Role Vartopia is looking for a talented Technical Content Writer to join our dynamic team. This is an exciting opportunity to make a tangible impact on a growing B2B brand at the intersection of technology and marketing. At Vartopia, we value independent contributors who thrive in cross-functional roles. If you're someone who enjoys taking initiative and working beyond traditional content writing—whether it’s ideating marketing campaigns, improving web copy, or guiding visual storytelling—you’ll ...

As a Tech Support Executive/Business Developer at Tanzol Solution, you will play a crucial role in providing technical support to clients while utilizing your proficiency in Microsoft Excel. Tanzol Solution is a forward-thinking IT company known for its expertise in software development, web technologies, and IT infrastructure services. We are committed to delivering innovative solutions tailored to our clients" needs. Your primary responsibilities will include offering first-level technical support to clients through various channels such as phone, email, or ticketing system. You will troubleshoot and resolve hardware, software, and network issues efficiently. Utilizing your advanced Excel ...

As an Investor Onboarding Specialist, you will be responsible for efficiently managing the end-to-end onboarding process for Retail, HNI, and NRI investors. This includes conducting thorough checks on CKYC/KRA, PAN, UBO/PEP, AML, FATCA/CRS requirements, and verifying eligibility and documentation. You will also oversee subscription workflows such as e-signatures, mandates, declarations, cut-offs, and allotment confirmations. Ensuring accurate investor profiles are maintained in the CRM/application while enforcing data privacy and access controls will be a key aspect of your role. In the Cash & Unit Operations domain, you will coordinate capital calls, subscriptions, distributions, redemption...

As a Senior Technical Documentation Specialist, you will be responsible for planning, creating, and maintaining detailed documentation to support software products, infrastructure, and internal systems. You will collaborate with cross-functional teams to produce user-friendly content that enhances understanding and efficiency across the organization. Your key responsibilities will include creating high-quality documentation such as user manuals, API guides, FAQs, and release notes tailored to technical and non-technical audiences. You will work closely with Development Heads, Technical Architects, and Operation Heads to gather information and ensure documentation accuracy and alignment with ...

As an intern at Astrotalk, your primary responsibilities will involve assisting in the maintenance and enhancement of internal documentation and FAQs. In this role, you will play a crucial part in ensuring that all information provided to both internal teams and customers is accurate and up-to-date. Additionally, you will be responsible for promptly and professionally responding to customer inquiries through various channels such as email, chat, and phone. Your ability to address customer queries efficiently and effectively will be essential in maintaining a positive interaction with the users of Astrotalk's online platform. Furthermore, as part of your daily tasks, you will participate in t...

As a Customer Success Manager at our Ahmedabad location, you will have the opportunity to lead a dynamic team to ensure the success and satisfaction of our clients. With over 10 years of experience, you will be responsible for various key benefits such as 5 days working, medical insurance incentives, gratuity, earned leaves, and access to a world-class facility. We are proud to be an equal opportunity employer and offer much more. Your primary shift timings will be from 3 PM to 12:30 AM, allowing you to effectively manage the team and client accounts. Your role will involve customer success, client account management, onboarding, escalation, and training. You will also lead team management, ...

As an intern at Astrotalk, your day-to-day responsibilities will involve assisting in maintaining and enhancing internal documentation and FAQs. You will be expected to respond to customer inquiries promptly and professionally through email, chat, and/or phone channels. Additionally, you will have the opportunity to engage in team meetings and training sessions to further develop your skills and knowledge. Astrotalk is an online platform that offers astrology consultation services. Users can connect with astrologers through calls or live chats to discuss various aspects of their lives, ranging from marriage, love life, career to health. It provides a platform for individuals seeking guidance...

As a Technical Documentation Specialist at our company located in Nashik, you will play a crucial role in creating, managing, and maintaining technical and business documentation. Your responsibilities will include interviewing subject matter experts, developing high-quality documentation, collaborating with internal teams, organizing information effectively, and ensuring that documentation meets company standards and compliance requirements. You will work closely with subject matter experts to gather technical and business-related information, and then proceed to develop, write, and maintain various types of documentation such as user guides, technical manuals, business documentation, API d...

You will be responsible for troubleshooting hardware, software, network, and system issues across Windows, MacOS, and mobile platforms. Your duties will include diagnosing and resolving hardware and software issues promptly, monitoring network infrastructure to address connectivity problems, and installing, configuring, and maintaining desktops, laptops, printers, and other IT equipment. Routine system maintenance, updates, backups, as well as management of antivirus software and endpoint security tools will be part of your daily tasks. Maintaining IT asset inventory and documentation will be crucial, along with documenting solutions, procedures, and FAQs to enhance support workflows. You wi...

As a Customer Support Executive, your primary responsibility will be to respond to customer inquiries through various channels such as email, live chat, and messaging platforms promptly and professionally. You will be expected to provide accurate information about our products, services, policies, and procedures to assist customers effectively. Handling customer complaints with empathy and efficiency will be a crucial part of your role, with the goal of achieving first-contact resolution whenever possible. In cases where issues are more complex, you will need to escalate them to the appropriate teams while ensuring that you maintain ownership until a resolution is reached. Maintaining a cons...

The selected intern will be responsible for assisting in maintaining and enhancing internal documentation and FAQs to ensure clarity and accessibility for all users. Moreover, you will be required to address customer inquiries promptly and professionally through email, chat, or phone communication channels. Additionally, active participation in team meetings and training sessions will be expected to contribute to the overall goals of the organization. Astrotalk is an online platform that offers astrology consultation services. Users have the opportunity to engage with astrologers through calls or live chat sessions to seek guidance on various aspects of their lives, ranging from relationship...

You have 2-3 years of experience and are located in Faridabad. Your role involves acting as the initial point of contact for all IT support queries, whether received via phone, email, or the ticketing system. You will be responsible for logging, prioritizing, and assigning support tickets to the relevant technical staff. Monitoring ticket progress and ensuring timely resolution within SLAs is a key part of your responsibilities. In case of unresolved issues, you will escalate them to the appropriate levels for prompt action. Maintaining accurate records of all interactions and resolutions in the helpdesk system is crucial. Following up with end-users after ticket resolution to ensure their s...

As a Creative/Content Strategist for WA, you will be responsible for developing innovative strategies for digital campaigns. Your primary focus will be on creating engaging content related to personal finance, retirement planning, investment advisory, portfolio management, robo advisory, and financial advisory tools. You will be tasked with producing original and visually appealing content that demonstrates a high level of accuracy in grammar, brevity, and syntax across various corporate marketing and communications materials. In this role, you will also be expected to craft compelling press releases highlighting WA's achievements, new clients, client news, and employee accomplishments. Your...

The Role In this role, youll be writing both long and short-form pieces across the content marketing matrix. Your work will vary from one week to the next, crafting everything from landing pages, blogs, whitepapers, thought leadership pieces, FAQs, brochures, emails, sales decks and everything in between. Key Responsibilities - Youll be writing clear marketing copy to promote our products and services across a spectrum of formats which begins with thorough keyword analysis. - You’ll need to be adept at conducting in-depth research on industry related topics, including data intelligence, financial services, all things fintech, innovation, lending and more! - When writing, you’ll need to consi...

We are seeking a Customer Advisor to address customer inquiries regarding their orders and general inquiries about our website. As a Customer Advisor, your responsibilities will include answering inbound calls, making outbound calls to follow up on customer complaints, and corresponding with current and potential customers through telephone and email. It is essential to communicate with customers in their preferred language and accurately record all transactions in the CRM system. Additionally, you must familiarize yourself with the company's FAQ handbook to efficiently address customer queries. You will be responsible for accessing customer complaint IDs, recording personal information, and...

As a Creative/Content Strategist for WA, you will be responsible for developing innovative digital campaigns. Your main focus will be on creating engaging content related to personal finance, retirement planning, investment advisory, portfolio management, robo advisory, and financial advisory tools. It is crucial to ensure that all content is not only eye-catching and original but also accurate in terms of grammar, brevity, and syntax. Your role will involve crafting press releases that highlight WA's achievements, new clients, client news, and employee accomplishments. Additionally, you will be involved in various aspects of content production such as creating web pages, blogs, Q&As, FAQs, ...

As a Technical Writer with 3 to 4 years of relevant experience, you will be responsible for crafting user guides, API guides, FAQs, and other technical manuals. Your role will require familiarity with Adobes Technical Communication Suite and the ability to translate complex concepts into clear documentation. To excel in this position, you must possess strong communication and collaboration skills. This role is based in Chennai.,

Job Title: Technical Content Writer (Full-time) Location: Mohali, India Work Hours: 3:00 PM 12:00 AM IST (Night Shift) Salary: Among the best in the Tricity (Mohali, Chandigarh, Panchkula) About the Role Vartopia is looking for a talented Technical Content Writer to join our dynamic team. This is an exciting opportunity to make a tangible impact on a growing B2B brand at the intersection of technology and marketing. At Vartopia, we value independent contributors who thrive in cross-functional roles. If you're someone who enjoys taking initiative and working beyond traditional content writing—whether it’s ideating marketing campaigns, improving web copy, or guiding visual storytelling—you’ll ...

Role & responsibilities Job Title: Business Development Executive Location: Kalher, Thane Experience: 2 to 6Years Department: Sales & Business Development Key Responsibilities: Government Tender Management: Identify and analyze relevant government tenders from various sources including the GEM portal. Prepare required documentation and ensure timely submission of tenders. Maintain records and follow up on tender status and results. Handling RFQs (Request for Quotations): Review RFQ documents and extract technical and commercial requirements. Coordinate with internal teams for pricing, technical inputs, and proposal preparation. Ensure accurate and complete RFQ submissions as per client guide...

Role & responsibility Job Summary: We are seeking a skilled and detail-oriented Technical Content Writer to create high-quality documentation and content that effectively communicates complex technical concepts to diverse audiences. The ideal candidate will work closely with engineers, product managers, and designers to produce manuals, user guides, technical blogs, and marketing content that supports both technical and non-technical users. Key Responsibilities: Write clear, concise, and engaging technical documentation, including user manuals, product specifications, installation guides, FAQs, and whitepapers. Develop SEO-friendly content such as technical blogs, case studies, and knowledge...