Senior SRE Engineer – Observability

Job description: Engineer/Senior Engineer – Observability

Location: Chennai (Preferred) /Mumbai

Role Type- Contract

Grafana Developer Expertise ( Grafana, Prometheus , Splunk) With 2~3 years of Experience

The Engineer/Senior Engineer – Observability Engineering is key member of Service Reliability Engineering. He/she will be ultimately responsible for system Observability, reliability Monitoring and reducing time to detect by continuously finetuning the monitoring infrastructure of the services our SRE team supports.

As a Reliability engineering team member- With proactive and predictive monitoring our Production & development team can continue to innovate by spotting small bugs and big disasters before they actually happen. That’s your main mission as an Monitoring & Observability Engineer. Next to our Elastic community, you’ll be part of our multidisciplinary Innovative Tech team, where DevOps, Agile, Cloud & Software Engineering experts all work together to create remarkable solutions based on cutting-edge technology.

What will you be doing?

• Implement, maintain, and consult on the observability and monitoring framework that supports the needs of multiple internal stakeholders.
• Manage Opera/Prometheus/Grafana/Splunk to support custom metric delivery dashboards.
• Design and build an observability infrastructure for all engineering teams to consume
• Design and develop tools for metric collection, analysis, and reporting
• Educate and lead efforts to improve observability among all engineering teams
• Responsible for the availability, performance, scaling, monitoring and incident response of FSS technology platform and services.
• Ensure the site and services are up 24*7 with no unplanned downtimes. Participate in a rotating on-call schedule to troubleshoot and resolve production escalations from our 24x7x365 NOC & Customer Success teams;
• Debugging of the code issues based on web service and API responses, errors, events, logs, etc. Monitor and optimize application performance within the deployment architecture;
• Identify and collect the appropriate measurements, and synthesize the correct queries, to show intuitive and insightful visualizations which characterize the behaviour of complex systems
• Continue evolving monitoring tooling toward a standards-based self-service automated platform and come up with creative solutions to solve problems
• Ensure proper reviews are built to minimise the Mean Time to Recover (MTTR) and Mean Time to Failure (MTTF).
• Implementation of ITIL processes like Incident management, problem management and change management.
• You will add, tune and maintain alert configurations and documentation as needed;

What you will bring along

• BS/MS/MCA Degree in Computer Science, Electrical & Computer Engineering or Mathematics or equivalent experience;
• 3-8 years of relevant reliability engineering work experience in any of the Online technology companies.
• Ability to understand the business services and map it to the reliability engineering design and review
• Excellent analytical, problem-solving and communication skills
• Driven and self-motivated, work creatively to solve challenging problems.
• Experience with design and implementation of Continuous Delivery and/or DevOps solutions or architecture patterns.
• Experience with code repository management, code merge and quality checks, continuous
• integration, and automated deployment & management using tools like Jenkins, Git, Ansible, Artifactory, Jira, Sonar
• Abreast of industry standards and trends related to telemetry and software pipelines
• Experience rationalizing and implementing monitoring and observability toolchain at enterprise scale
• Previous experience of public clouds (AWS and Terraform)
• Knowledge and experience of containers and Kubernetes cluster
• Hands on experience consolidating application and system logs at enterprise scale
• Experience with automation tools (Chef, Ansible)
• Experience with metrics exporters and integrations
• Experience with metrics collection and storage (Prometheus, InfluxDB)
• Experience with log collection and storage (ELK, Splunk,logstash)
• Experience with metric and log query languages (PromQL, LogQL, Sumo Logic)
• Experience with alert and notification management (Alertmanager, PagerDuty, Teams

integrations)

• Experience with building dashboards (Grafana, Loki, Sumologic, Tenable)
• Proven development background with Go, Python, Shell or Java
• Security awareness, with an emphasis on designing for security best practices

Job Type: Contractual / Temporary
Contract length: 12 months

Pay: ₹80,000.00 - ₹130,000.00 per month

Work Location: In person