Senior Sales Manager/Sales Manager

– International Sales (Global Education)

About JetLearn

JetLearn is Europe’s leading coding academy for children aged 5–16, delivering highly personalized 1:1 live online coding and robotics programs. Serving families across 18+ nationalities, JetLearn operates as a truly global education organization.

Our curriculum is designed and reviewed by alumni and teaching experts from world-class institutions and organizations including MIT, Stanford, Harvard, IIT, Google, Microsoft, Meta, INSEAD, and more. Classes are delivered by the top 1% of tutors worldwide—professionals with strong computer science backgrounds and proven teaching expertise.

At JetLearn, we don’t just sell courses—we partner with families globally to shape future-ready learners.

Role Overview

Academic Counselor – International Sales

You will act as a trusted education advisor to parents across global markets, understanding each learner’s aspirations and guiding families toward the most suitable learning pathways within JetLearn’s ecosystem.

Key Responsibilities

1. Consultative Engagement & Relationship Building

• Serve as a trusted academic advisor to international parents, understanding their child’s learning goals, strengths, and future aspirations.
• Conduct structured discovery conversations with parents post-trial classes to assess fit, readiness, and long-term learning pathways.
• Provide thoughtful, needs-based recommendations rather than transactional selling.

2. International Market Sales & Enrollment

• Manage and convert qualified inbound leads generated through global marketing initiatives.
• Engage with parents across different geographies, cultures, and time zones with high professionalism and cultural sensitivity.
• Clearly articulate JetLearn’s value proposition, curriculum depth, learning outcomes, and global differentiation.
• Guide families through enrollment decisions with transparency on pricing, packages, and learning milestones.

3. Stakeholder Communication & Follow-Ups

• Respond promptly and professionally to parent queries via calls, emails, and WhatsApp.
• Maintain consistent, value-driven follow-ups focused on addressing concerns, sharing insights, and supporting decision-making.
• Build long-term relationships that encourage renewals, upgrades, and advocacy.

4. CRM, Planning & Execution Excellence

• Maintain accurate and detailed records of parent interactions, learner profiles, and progress in the CRM system.
• Track pipeline health, conversion metrics, and monthly performance against defined goals.
• Demonstrate strong planning and execution skills to manage international leads efficiently.

5. Growth Through Referrals & Advocacy

• Proactively identify satisfied parents and convert them into brand advocates.
• Generate and convert referrals through relationship-led engagement rather than incentive-driven selling.
• Contribute insights from parent interactions to improve programs, messaging, and overall customer experience.

Desired Education, Experience & Competencies

Education & Experience

• Bachelor’s degree from a reputed institution; Master’s/MBA is an advantage but not mandatory.
• 2–4 years of experience in consultative sales, admissions counseling, business development, or customer advisory roles in a B2C environment.
• Prior exposure to international clients, global markets, or education/ed-tech is highly desirable.

Core Competencies

• Exceptional verbal and written English communication skills with confidence in engaging global audiences.
• Strong consultative mindset with the ability to listen, diagnose needs, and recommend solutions.
• Cultural sensitivity and adaptability when working with international families.
• Self-driven, resilient, and outcome-oriented with a strong sense of ownership.
• Ability to thrive in a fast-paced, evolving start-up environment.
• Proven capability to achieve targets through strategic planning and ethical selling.