Senior Sales Manager

Location

Department

Reports To

Experience

Industry Focus

Role Summary

Business Development Manager

Key Responsibilities

🔹 Client Relationship Management

• Build and maintain strategic relationships with key stakeholders in the

  rail and transport ecosystem

  .
• Serve as the primary point of contact for existing and prospective customers.
• Conduct regular business reviews and client meetings to understand goals, expectations, and challenges.

🔹 New Business Development (Hunting)

• Identify and secure

  new logo opportunities

  within Indian Railways, Metro systems, PSUs, and private operators.
• Understand customer pain points and position tailored solutions accordingly.
• Maintain a healthy

  pipeline of leads

  , working closely with marketing and pre-sales teams.

🔹 Account Management

• Manage and grow

  existing India Rail accounts

  to drive renewals, upsell opportunities, and customer satisfaction.
• Resolve issues efficiently and act as the voice of the customer within internal teams.

🔹 Sales & Commercial Negotiation

• Lead RFPs, bids, and proposal responses with tailored commercial and technical inputs.
• Negotiate pricing, contractual terms, and win-win outcomes aligned to business objectives.
• Meet or exceed

  quarterly and annual sales targets and KPIs

  .

🔹 Delivery Oversight

• Coordinate with operations, project, and solution delivery teams to ensure smooth implementation and delivery for clients.
• Track contract execution timelines, milestones, and budgets.

🔹 Market Intelligence

• Stay updated with market trends, policy changes, digitalization in railways, and competitive landscape.
• Provide actionable insights to internal stakeholders and support long-term strategic planning.

🔹 Reporting & Forecasting

• Maintain accurate CRM records for customer interactions, opportunity status, and deal progress.
• Provide regular reporting on pipeline status, forecasts, customer feedback, and account performance metrics.

Required Qualifications and Experience

• Bachelor's degree in Business, Engineering, Transport Management, or equivalent. MBA preferred.
• 10–15 years of experience in

  business development/account management in Rail/Transport/Logistics sectors

  .
• Demonstrated success in

  new customer acquisition

  and

  key account growth

  .
• Hands-on experience working with Indian Railways, Metro Rail Corporations, OEMs, or Transport PSUs.
• Experience with government procurement and public sector clients is a strong advantage.

Skills & Attributes

• Excellent communication, negotiation, and relationship-building skills.
• Strong commercial acumen with the ability to structure and close complex deals.
• Well-versed in rail sector trends: safety standards, sustainability, digital innovation, etc.
• Proactive, self-driven, and customer-focused.
• Strong team player with collaboration mindset.

Desirable Skills

• Knowledge of global rail market dynamics or experience in international rail business.
• Familiarity with sustainable mobility and green transport solutions.

Working Conditions

• Full-time role with a mix of office-based and client-facing responsibilities.
• Travel required within India for client meetings, reviews, and industry forums.
• Competitive salary with performance-based incentives