Senior Sales Executive

1 - 3 years

3 - 7 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

1. Inbound Lead Management

  • Respond promptly to all inbound inquiries received via email, phone, website, or social platforms.
  • Qualify leads based on customer needs, project potential, and budget.
  • Conduct initial calls or meetings to understand client requirements and introduce company offerings.
  • Assign lead priority and initiate next steps.

2. Quotation & Design Coordination

  • Collaborate with internal Quotation and Design teams to prepare proposals, cost estimates, and technical documentation.
  • Ensure timely submission of quotations to clients.
  • Follow up with internal departments to monitor progress and remove bottlenecks.

3. Sales Pipeline Management

  • Drive the sales cycle from initial contact to deal closure.
  • Schedule and attend client meetings (virtual or in-person) to present proposals and solutions.
  • Handle client objections, negotiate pricing, and finalize contracts.
  • Prepare and issue sales orders, work orders, or agreements as needed.

4. CRM & Reporting

  • Enter and update lead data, client interactions, deal status, and follow-ups in the CRM system (e.g., Zoho, Salesforce, etc.).
  • Maintain accurate and up-to-date records of all sales activities.
  • Generate weekly/monthly reports for review by sales leadership.

5. Sales Targets & KPIs

  • Achieve assigned monthly/quarterly/annual sales targets.
  • Track progress against KPIs such as lead conversion rate, sales closures, revenue generated, and deal pipeline value.
  • Proactively work on improving performance based on sales goals.

6. Payment Follow-up & Collections

  • Coordinate with clients and the finance team to ensure timely invoicing and payment collection.
  • Follow up on outstanding payments and resolve disputes or delays professionally.
  • Ensure collection timelines are aligned with company credit policies.

7. Customer Relationship Management

  • Build and maintain strong, long-term relationships with clients.
  • Provide exceptional customer service and act as a point of contact post-sale.
  • Identify opportunities for repeat business and upselling.

Required Qualifications:

  • Bachelor’s Degree in Business Administration, Marketing, Engineering, or related field.
  • 1–3 years of experience in a sales, business development, or client servicing role (preferably B2B).
  • Proven track record of meeting or exceeding sales targets.
  • Experience working with CRM software.
  • Excellent written and verbal communication skills.
  • Strong organizational and coordination abilities.
  • Ability to handle pressure and meet deadlines.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹65,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Life insurance
  • Paid time off
  • Provident Fund

Work Location: In person

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