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This role is for one of Weekday's clients Min Experience: 5 years Location: Bengaluru JobType: full-time Requirements Role description The Senior Product Manager will be responsible for building technology products that power HomeLane's project management, delivery, partner ecosystem, and fulfillment operations. This includes the entire customer journey from project booking to final handover — encompassing field execution, supply chain, partner management, and ERP/SAP workflows. The role requires a systems thinker with strong product sense, ownership mindset, and a bias for action. The ideal candidate will be an AI-native product manager, with experience in process automation, mobile-first tools, and predictive systems that improve operational excellence and customer satisfaction. Key Responsibilities Product Strategy (Ownership & Execution): Own product strategy, vision, and roadmap across field operations, order fulfillment, delivery tracking, partner tools, and SAP integration layers Approach every problem with first-principles thinking — breaking down complex operations to reimagine scalable solutions Champion user research and service design methodologies to build for diverse personas: delivery staff, contractors, designers, warehouse teams, and homeowners Use a data-informed approach to drive product decisions — balancing intuition with deep cohort insights, funnel diagnostics, and impact simulations Create rapid feedback loops through prototypes, usability testing, and structured pilots before scaling AI-First Process Innovation: Apply AI/ML techniques to predict delays, auto-escalate site issues, and proactively resolve delivery bottlenecks Introduce automation and data-driven decision systems to reduce rework, defect rates, and site-level dependencies Use GenAI and intelligent workflows to improve Ops team productivity and reduce manual decision-making Stakeholder Management: Work closely with Business, Ops, Customer Experience, Franchising, and Finance teams to align on goals and KPIs Translate real-world operations challenges into scalable, tech-first solutions used by 1000+ Project Managers, Designers, Vendors & Delivery Members. Job Requirement Preferred Skills Proven experience building SaaS or internal tools for operations-heavy industries (logistics, home improvement, supply chain, retail, or delivery tech) Hands-on exposure to AI/ML platforms, predictive systems, or GenAI for ops augmentation Analytical mindset with strong command over dashboards, SQL, and cohort analysis Exceptional written and verbal communication skills. Education & Experience Bachelor's of Technology/MBA or equivalent degree programme 5+ years of product management experience, including at least 2 years building Ops-Tech or PartnerTech products Ability to work in high-velocity, ambiguous environments with a strong sense of ownership Experience in consumer-tech or high-growth startups is a bonus Show more Show less
