Introduction:
About SymphonyAI:
SymphonyAI is building the leading enterprise AI SaaS company driving digital transformation in retail, CPG, finance, manufacturing, media, and IT. Since 2017, we’ve grown to serve 2,000+ global customers and employ over 3,000 professionals across 30+ countries, all united by our vision to deliver predictive, prescriptive, and autonomous AI solutions that deliver true business impact.
Job Description:
About the role:
-
Define and execute the product vision and roadmap for the Retail Intelligence Suite across domains including POS sales analytics, shopper behavior, pricing, promo effectiveness, inventory/supply signals, and assortment performance.
-
Build and launch AI-powered capabilities, including embedded Copilots, Agentic workflows, and scenario-based intelligence applications for merchandising, planning, and execution teams.
-
Lead development of centralized dashboards and API-accessible data models that serve up dynamic, role-based recommendations across CINDE modules (e.g., Promo Optimize, Assortment Optimize, Store Intelligence).
-
Drive integration of first-party, syndicated, and third party datasets to fuel real-time performance measurement, predictive modeling, and closed-loop optimization.
-
Collaborate with platform engineering, ML teams, and UX to deliver high-performance, scalable, and intuitive user experiences across central office and store operations.
-
Partner with customer success, sales, and marketing to develop go-to-market assets, sales enablement content, and pricing models for intelligence-driven features.
-
Engage directly with clients and industry stakeholders to validate use cases, gather feedback, and shape future innovation.
-
Support cross-domain product launches, acting as the strategic intelligence layer across assortment, promo, price, and execution planning applications.
-
Ensure tight alignment with broader CINDE product vision, including semantic models, knowledge graph integration, and GenAI platform services.
About you:
-
Proven experience in developing enterprise-grade AI or analytics platforms for retail or CPG use cases.
-
Strong understanding of connected retail domains, including sales planning, promotional optimization, assortment strategy, shopper insights, pricing analytics, and supply chain signals.
-
Demonstrated ability to translate complex data and ML models into actionable products that solve real user problems and drive adoption.
-
Strategic mindset with a strong ability to influence executive stakeholders and cross- functional teams.
-
Expertise in building products at the intersection of data, UX, and AI, with a bias for user-centric design and scalable architecture.
-
Comfort with ambiguity and complexity; ability to prioritize and execute in fast-paced environments with evolving market needs.
Qualifications:
-
Bachelor’s degree in Business, Computer Science, Data Science, or a related field; MBA or advanced degree preferred.
-
8 or more years of experience in product management, with at least 3+ years in AI, analytics, or decision intelligence platforms.
-
Experience in retail technology, particularly in merchandising, demand planning, promotion, pricing, or space/assortment optimization.
-
Familiarity with AI/ML applications, GenAI/Copilot architectures, and data pipeline orchestration.
-
Strong technical fluency, including experience with APIs, modern data stacks, and data visualization tools.
-
Exceptional communication skills, with a proven track record of influencing product strategy and commercial success.
About Us:
Why Join SymphonyAI?
Help shape the next generation of AI-powered connected retail solutions with a global impact. Collaborate with visionary leaders and top-tier talent in product, AI, engineering, and design.
Join a fast-growing, mission-driven company committed to transforming high-impact industries with enterprise AI. Opportunity to lead in one of the most strategic product areas driving innovation across retail and CPG ecosystems.
