Senior PRE SALES ADVISOR (TELECALLER)

Primary job title :

About The Opportunity

• Make high-volume outbound and handle inbound calls to qualify leads, capture candidate details, and assess client requirements against role briefs.
• Manage end-to-end pre-sales outreach: prospecting, lead qualification, appointment setting, and scheduling interviews or client demos.
• Update and maintain accurate lead and candidate records in CRM; log call notes, follow-ups and activity in real time.
• Collaborate with Sales and Talent teams to prioritize leads, escalate hot prospects, and support fast conversion cycles.
• Achieve and exceed weekly/monthly KPIs — call volumes, conversion rates, appointments set, and lead-to-placement ratios.
• Provide timely market feedback and insights to improve scripts, lead lists, and outreach campaigns.
  

Skills & Qualifications

Must-Have

• 3+ years of telesales, pre-sales, or telecalling experience — preferably in BPO, Edtech, Proptech.
• Proven track record of cold calling, lead qualification, and appointment setting against measurable targets.
• Hands-on experience with CRMs and disciplined CRM hygiene.
• Comfortable using auto-dialer systems and VoIP softphone tools for high-volume outreach.
• Strong data entry and reporting ability using MS Excel Dialler and CRM reporting features.
• Fluent in English and at least one major Indian language relevant to target markets.
  

Preferred

• Experience with CRM platforms and lead-scoring workflows.
• Prior exposure in any BPO.
• Familiarity with Google Workspace (Sheets, Calendar) and basic sales automation tools.
  

• Competitive incentive-driven pay structure with performance bonuses for conversions and placements.
• On-site, collaborative environment in the fashion-media ecosystem with rapid career progression for top performers.
• Structured training on industry verticals, candidate screening, and CRM best practices.