Outbound Telesales Executive

Job Title:

Location

Job Type

About Us

Key Statistics

• 2 billion viewers globally
• 250+ cable & satellite partnerships
• 193 countries presence
• 500M+ households reached
• 10M+ public TV screens worldwide
• 5M+ monthly website viewers
• 500K+ app subscribers (35K+ installs per month)
• 65M+ YouTube views
• 4M+ Facebook likes & 12M weekly views
• 300K+ Instagram followers with 125K organic reach per month
  

• Conduct 150 – 200 outbound presales calls daily using CRM + dialer to generate qualified leads and schedule follow-ups.
• Qualify inbound and outbound prospects against defined eligibility criteria; capture accurate lead data in the CRM in real time.
• Communicate product benefits clearly in English, handle objections, and progress prospects through presales stages toward conversion or handover to sales.
• Meet or exceed daily/weekly KPIs (calls, leads, conversions) and contribute to continuous improvement of scripts and call flows.
• Use dialer features (call dispositions, callbacks, local-time scheduling) to optimise outreach and minimise idle time.
• Collaborate with team leads and quality teams on feedback, call recordings, and coachable moments to improve conversion rates.
  

Skills & Qualifications

Must-Have

• Excellent spoken and written English with clear diction and professional phone etiquette.
• Proven experience in outbound telecalling/presales or domestic BPO/EdTech telecalling with strong metrics orientation.
• Comfortable making 150 – 200 calls per day; experience with auto-dialers/predictive dialers and CRM systems.
• Up to 3 years of relevant experience (freshers with excellent communication and telecalling aptitude may be considered).
• On-site work capability in India and flexible to work in shifts as required by campaign schedules.
  

Preferred

• Prior exposure to customer acquisition or subscription-selling campaigns in media, EdTech, or BPO domestic processes.
• Familiarity with Salesforce, Zoho, Freshsales, or similar CRMs and experience logging detailed call notes and dispositions.
  

• Structured on-site training, clear KPIs, and fast feedback loops to accelerate performance and incentives.
• Performance-linked incentives and opportunities for internal progression into senior telecalling or sales roles.
• Collaborative team environment within a fashion-media broadcast setting ideal for energetic, target-driven professionals.