Senior Medical Sales Representative

Job Description

Job Title: Senior Medical Sales Representative cum Center Manager Location: Patna, Bihar Job Type: Full-Time | In-Person Salary Range: ₹30,000 – ₹40,000 per month Preferred Candidate: Female Only Reporting To: Zonal Business Head / Corporate Office Position Overview We are seeking a dynamic and driven Senior Medical Sales Representative cum Center Manager to oversee the operations, sales, and business growth of our wellness and aesthetic center in Patna. The ideal candidate will have a strong background in medical or wellness sales , proven leadership capabilities, and hands-on experience in running daily operations of a wellness/clinic setup. This is a dual-role position focused on achieving sales targets , driving client acquisition & retention , and ensuring operational excellence through effective leadership and service delivery. Key Responsibilities1. Business Development & Sales Management Drive new business acquisition by identifying, targeting, and converting potential clients (walk-ins, referrals, corporates, doctors, HNIs). Design, develop, and execute strategic sales plans aligned with center goals. Achieve and exceed monthly revenue and footfall targets. Collaborate with doctors, therapists, dieticians, and front desk to upsell wellness & aesthetic packages. Build and maintain strong customer relationships for repeat and referral business. Handle corporate tie-ups , wellness camps, B2B partnerships, and D2D activities for lead generation. Track sales KPIs: enquiry conversion ratio, lead closure, USR percentage, and overall profitability. 2. Center Operations & Client Experience Be the single point of accountability for the entire center’s operations. Oversee smooth client flow , appointment management, and service delivery . Ensure adherence to all SOPs in slimming, aesthetics, beauty, and wellness services. Monitor client progress , including medical contraindications, therapy results, and feedback implementation. Lead CRM initiatives , follow-up on lapsed and zero-session clients, and ensure their conversion. Ensure all client documentation, KYC, consent forms, and case papers are updated in the system. 3. Team Leadership & Training Manage and mentor a team of dieticians, therapists, beauty consultants, doctors, front office , and support staff. Ensure daily briefing and weekly performance reviews for the team. Identify and escalate training needs (technical/refresher/soft skills) to the corporate training team. Maintain a motivated team culture , timely recruitments, and ensure low attrition . Groom the next line of leadership (Assistant Center Head / Team Leads). 4. Administration & Compliance Supervise inventory control , product consumption, stock ordering and ensure FIFO is followed. Maintain hygiene standards and ensure periodic audits of all appliances, machines, and rooms. Adhere to regulatory compliance , including ESIC, PF, statutory filings, and HR documentation. Maintain cash handling protocol, tallying register vs. physical cash, and report discrepancies. Ensure staff duty rosters, leave management, and holiday schedules are properly documented. 5. Marketing & Brand Promotion Plan and execute local marketing initiatives , promotional events, health camps, and digital activities. Promote seasonal packages , value-added services, and upselling programs. Coordinate with the corporate marketing team for ATL/BTL campaigns and provide market feedback. Promote D2D outreach, family card programs, and festive offers. 6. Reporting & Documentation Maintain daily/weekly/monthly reports on: Sales vs. Target performance Client attendance and session utilization Revenue per department (Slimming, Aesthetics, Beauty) Inventory, CRM follow-ups, client grievances & resolution Share timely updates with Zonal Head & Corporate teams via dashboards and MIS. Required Skills & Experience Graduate in Science/Pharmacy/Healthcare Management or any related field (MBA preferred). 4–7 years of relevant experience in medical sales , wellness/aesthetic/healthcare center management . Strong knowledge of slimming, aesthetics, dermatology, and wellness treatments preferred. Strong communication and client handling skills (English and Hindi fluency a must). Experience working with CRM systems, sales funnels, and lead management tools. Proficiency in MS Office and medical software platforms. Ability to lead a team, handle pressure, and multitask with a problem-solving attitude. Benefits Fixed Salary: ₹30,000 – ₹50,000/month based on experience and performance. Incentives & Performance Bonuses Paid Sick Leave Training & Development by Corporate Training Team Career growth opportunities within the company Work Schedule Day shift / Morning & Evening shift (as per rotation) 6 days a week | One rotational off Availability on weekends and peak festive periods required Location Requirement Patna, Bihar – Candidates must be based in Patna or be willing to relocate before the joining date. Local language proficiency is a plus. If you are a self-driven individual with strong medical sales acumen and a passion for wellness and operations, we invite you to apply and become a part of a growing and dynamic brand. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Health insurance Life insurance Paid sick time Provident Fund Schedule: Day shift Experience: Sales: 2 years (Required) Inside sales: 1 year (Required) Work Location: In person