Posted:14 hours ago|
Platform:
On-site
Part Time
EXL/SM/1407459
Number Of Positions
1
Band
C2
Band Name
Senior Manager
Cost Code
DD00662
Campus/Non Campus
NON CAMPUS
Employment Type
Permanent
Requisition Type
New
Max CTC
2500000.0000 - 3000000.0000
Complexity Level
Not Applicable
Work Type
Hybrid – Working Partly From Home And Partly From Office
Group
EXL Digital
Sub Group
Digital Solutions
Organization
Digital Solutions
LOB
CX(CONNECx)
SBU
Exelia.AI
Country
India
City
Noida
Center
Noida-SEZ BPO Solutions
Skill
PMP
COMMUNICATION
LEADERSHIP
PROJECT PLANNING
RISK MANAGEMENT
QUALITY MANAGEMENT
COST MANAGEMENT
STAKEHOLDER MANAGEMENT
Minimum Qualification
OTHER
MBA/MMS/MPM/PGD/PGP
Certification
No data available
Job Title: Project Manager - Conversational AI & CX
Job Summary:
We are seeking an experienced Digital Transformation Project Manager to lead and oversee our digital transformation initiatives. The ideal candidate will have a strong background in implementing projects within the Customer Experience (CX) transformation space, including Conversational AI, Agent Assist, Chatbots, Agentic AI and advanced reporting and dashboarding solutions. Experience in executing projects related to other technologies like CCaaS, Salesforce, WFM, OCR/ICR etc. is a plus. The role involves planning, managing, and delivering innovative solutions while coordinating with cross-functional teams and engaging stakeholders.
Key Responsibilities:
Qualifications:
Workflow Type
EXL Services
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
40.0 - 45.0 Lacs P.A.
7.0 - 11.0 Lacs P.A.
Mumbai
30.0 - 35.0 Lacs P.A.
Gurgaon, Haryana, India
Salary: Not disclosed
Noida, Gurugram
8.0 - 12.0 Lacs P.A.
Bengaluru, Karnataka, India
Salary: Not disclosed
Gurgaon
5.5 - 10.0 Lacs P.A.
Gurgaon
5.5 - 10.0 Lacs P.A.
Gurgaon
6.0 - 9.88 Lacs P.A.
Noida
5.5 - 10.0 Lacs P.A.
