Senior Manager - Credit Control

6 - 8 years

0 Lacs

Posted:3 days ago| Platform: Indeed logo

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Job Type

Full Time

Job Description

Job Description

Job Description
Position: Senior Manager – Credit Control
Location: Delhi NCR
Job Summary
We are seeking an experienced Senior Manager – Credit Control to lead and manage the end-to-end credit control and collections process for the Delhi NCR region. The role will be responsible for customer follow-ups, account reconciliations, MIS reporting, and close coordination with internal stakeholders to ensure timely collections and healthy cash flow.
Key Responsibilities
  • Manage the complete credit control and collections cycle, from customer follow-ups to closure and reporting.
  • Handle large corporate accounts, ensuring timely payments and resolution of discrepancies.
  • Conduct regular customer meetings for payment follow-ups and issue resolution.
  • Perform timely account reconciliations and payment adjustments in SAP.
  • Ensure accurate customer reconciliation, including TDS reconciliation.
  • Monitor and analyze DSO, provisions, and ECL, including root cause analysis for delays or risks.
  • Prepare and present MIS reports, dashboards, and PPTs for management review.
  • Develop and track Forecast vs. Collection reports using advanced Excel skills.
  • Coordinate closely with Sales, Finance, Tax, and Billing teams to resolve billing, taxation, and collection-related issues.
  • Ensure compliance with internal policies and best practices in credit management.
  • Support process improvements to enhance collection efficiency and reduce outstanding receivables.
Required Skills & Competencies
  • Strong background in Credit Control (experience in the IT / Software industry preferred).
  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving abilities.
  • High proficiency in MS Excel (spreadsheets, reconciliations, forecasting, MIS).
  • Good understanding of SAP for account reconciliation and payment adjustments.
  • Sound knowledge of DSO, ECL, provisions, and reconciliation processes.
  • Ability to manage stakeholders and work collaboratively as a team player.
  • GST knowledge will be an added advantage.
Qualifications & Experience
  • Education:
    • 10+2 with a minimum of 60%
    • B.Com / M.Com (mandatory)
  • Experience:
    • Minimum 6 years of experience in Credit Control
    • Total experience: 5–8 years, preferably in an IT / Software company

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