Senior Hr Operations Specialist

Mendu Group of Companies

Position:

Department:

Role Overview

Razorpay

Key Responsibilities

1. Attendance & Leave Management

• Track and monitor daily attendance through Biometric / TrackOn.
  
• Validate leave entries, permissions, and LOP deductions.
  
• Follow up with Team Leaders for missing or incorrect attendance entries.
  
• Prepare monthly attendance sheets for Payroll processing.
  
• Maintain attendance discipline across HO, Chennai, and field teams.
  

2. Payroll Processing (Razorpay)

• Prepare and upload monthly attendance, additions, deductions, and LOP reports into Razorpay.
  
• Assist in validating salary computations, overtime, allowances, and statutory deductions.
  
• Process full & final settlements after exit clearance.
  
• Coordinate with Finance for timely payroll closure.
  
• Assist employees with salary-related queries.
  

3. IR Filing Support (Telecom – Jio/Client Compliance)

• Prepare IR (Incident Report) data for telecom clients (e.g., Jio).
  
• Coordinate with Operations to gather necessary documents and evidence.
  
• Ensure timely submission of IR files and supporting documents to clients.
  
• Track IR progress, missing information, and submission deadlines.
  
• Maintain client-specific compliance folders and trackers.
  

4. HRMS & Employee Database Management

• Maintain accurate employee records (joiners, exits, transfers).
  
• Update HRMS and internal trackers daily.
  
• Ensure complete documentation for PF, ESI, bank, Aadhar, and KYC.
  
• Prepare employee master sheets for HR audits.
  

5. Onboarding & Induction

• Collect documents and complete pre-joining formalities.
  
• Conduct Day-1 induction and ensure policy communication.
  
• Coordinate asset handover with IT and Admin.
  
• Maintain onboarding checklist and file employee documents.
  

6. Employee Relations Support

• Assist employees with queries related to salary, PF, ESI, attendance, and leave.
  
• Maintain confidentiality and escalate sensitive issues to the HR Head.
  
• Ensure adherence to HR policies, code of conduct, and dress code.
  

7. Compliance & Documentation

• Support PF and ESI monthly filings by preparing accurate data.
  
• Maintain statutory records and ensure policy adherence.
  
• Prepare documents required for audits (internal/external).
  
• Maintain physical and digital employee files.
  

8. HR Engagement & Communication

• Coordinate monthly birthday celebrations and HR engagement activities.
  
• Post required updates on Slack and circulate internal communications.
  
• Assist HR Head in conducting R&R, festival events, and awareness sessions.
  

Skills & Competencies

• Strong knowledge of HR operations
  
• Hands-on experience with

  Razorpay Payroll

  (mandatory)
• Understanding of

  IR Filing for Telecom Clients

• Strong Excel / Google Sheets skills
  
• Excellent communication and follow-up skills
  
• Ability to work with field teams and multi-location teams
  
• Good problem-solving ability and attention to detail
  

Qualification & Experience

• Bachelor’s Degree / MBA in HR preferred
  

• 1–3 years of HR Operations experience

• Experience with

  Razorpay Payroll

  is mandatory
• Experience in

  IR filing / telecom operations support

  is preferred