Job
Description
Role Overview: The Operations & Reconciliation Executive will manage reconciliation, sales bookings, return updates, inventory movements, billing coordination, and portal issue resolution across multiple e-commerce platforms like Amazon, Flipkart, Jiomart, Meesho, and Symtten. The candidate will act as a vital bridge between the business team, SAP, Seller Central, and third-party tools to ensure seamless operations and accurate data flow. Key Responsibilities: Sales Reconciliation & Reporting Weekly and monthly reconciliation of sales between SAP, portal data, and third-party tools. Support daily/alternate-day reporting of STR, sales data, and pending punches. Ensure return reconciliation is accurately captured in SAP and reported timely. STO & GRN Coordination Handle creation and tracking of STO and GRN in SAP for various warehouses and platforms. Work closely with the SAP team and business for proper document submission and timely posting. Stock Transfers & IDT Coordinate daily STR sharing from portals. Weekly IDT and STO planning and follow-ups, including inter-warehouse (DP-52 and others). MIS & Reporting Maintain structured MIS for sales, returns, reconciliations, and other key operational metrics. Share MTR (Monthly Transaction Report) with stakeholders on a regular basis. Billing & Invoicing Support Collaborate with the finance team to reconcile monthly invoices from partners like Easyecom and Purpledrone. Ensure timely communication of discrepancies or mismatches. Claims & Portal Operations Handle defective/damage claim processing across marketplaces. Share weekly updates on claim status and actions taken. Logistics & System Integration Act as the SPOC for dispatch issue resolution with 3PLs like Purpledrone. Coordinate on Easyecom/SAP/IT integration issues to avoid operational delays. Required Skills & Competencies: Mandatory: Hands-on experience and working knowledge of Amazon Seller Central. Familiarity with SAP, Unicommerce, Easyecom, and e-commerce platforms. Proficient in Excel (VLOOKUP, Pivot, data cleanup) and structured reporting. High attention to detail and process adherence. Effective communicator with strong coordination and follow-up skills. Ability to manage multiple tasks under tight deadlines.
