Job
Description
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The Design & Tools (D&T) team is a strategic component of Centralized Managed Support Operations (CMSO), responsible for providing exceptional Service Design & innovative technology solutions to enable and empower MSI Centralized Managed Support Operations to meet and exceed customer's expectations. In this role, you will fit in the AI & Architecture team within D&T. Job Description We are looking for a Senior Data Scientist who will also serve as a subject matter expert in the AI and ML domain, and build analytical and statistical machine learning models that will drive business decisions. In this role You will understand user requirements and translate them into AI solutions that turbocharge internal and external user experiences. Many of these AI solutions will be enabled within the core technologies used within CMSO, including Salesforce and ServiceNow. In other instances, you will also be responsible for building custom predictive and prescriptive ML models for preventative system health checks, system log analytics, automated root cause analysis etc. Responsibilities include: Drive requirements for AI related projects, work with internal customers and with ServiceNow and Salesforce Product Managers for features planning, prioritization and implementation Understand and apply various statistical methods for data analysis, EDA, hypothesis testing, and drawing meaningful conclusions. Apply GenAI, ML and DL concepts, NLP, computer vision, sentiment analysis, topic modeling and graph theory in real world applications to solve business problems Develop application-specific interfaces that leverage GenAI capabilities and LLMs to enhance the associate and customer experience. Design APIs for performance, real-time applications, scale, ease of use and governance automation. Leverage Python, PyTorch, NLTK etc. libraries and frameworks such as Langchain to build AI solutions. Training ML models to effectively communicate complex data insights through clear and informative visualizations Serves as thought leader in data science and applies deep expertise to drive novel customer experiences Adaptive and the desire to learn new technologies. Technical Experience Extensive knowledge of AI supervised, unsupervised and reinforcement methods, GenAI LLM and Python libraries to perform data analysis, building advanced machine learning models and data integrations with source systems and systems of record Experience with common data science tools such as Python, R, PyTorch, TensorFlow, Keras, NLTK, or spaCy Very good knowledge and experience with Databases like Postgres, Redshift, MSSQL Knowledge and experience in Cloud Environments (Azure, AWS, GCP) Experience to read data from multiple sources and cleanse, enhance and analyze the data. Ability to integrate data, sourcing data from several Sources including databases, files, API and Server logs. Preferred Qualifications Minimum of 4+ years experience in data analytics, data mining, machine learning, and has employed predictive, prescriptive, conversational or generative AI to solve business problems Minimum of 4+ years experience in hands-on design, coding, development and deployment using data science tools such as Python, Tensorflow etc. to build AI solutions Minimum 2+ years experience leading teams to deliver solutions and results Deep knowledge of ML streams, e.g., natural language processing, computer vision, statistical learning theory and their application in real world situations Knowledge of ServiceNow and Salesforce products and features Experience working with one of the leading public clouds (AWS, Google, Azure) Excellent written and oral communication skills. Be able to work under pressure Ability to Multitask, Prioritize and Manage time effectively. Strong interpersonal skills and ability to work effectively across teams, functional groups Basic Requirements Bachelor's degree in Data Science, Computer Science, or an IT related field Minimum of 4+ years experience in a Data Science related role Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan No EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
