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Senior Customer Support Associate | International Voice

Senior Customer Support Associate | International Voice

Glorious Hr Services

1 - 6 years

|

4 Lacs

Pune

Posted:1 week ago| Platform:

Apply

Skills Required

Voice Customer Service Solving Queries Semi Voice Calls Customer Satisfaction Customer Focus Complaint Handling Aht Inbound US Process Escalations Customer Complaints Customer Retention Complaints International Voice CSAT Customer Queries Resolution International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role: US Telecom Voice Process (Customer Support) Required: Min. 6 months' experience into International Voice- Customer Support Skills: Customer Handling, Inbound calls, CSAT, AHT, BPO Metrics Must have experience from an International BPO CTC: Up to 4.2 LPA (35k in hand) Location: Pune Work from office Shifts: US 24*7 5 Days working; 2 days rotational off 2 way cabs facility Only Immediate Joiners CONTACT: Smriti- 6307590589

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IT Services and IT Consulting

Ajmer Rajasthan

11-50 Employees

53 Jobs

Key People

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CEO
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