Be part of a multidisciplinary content design team within Microsoft Teams’ product organization. As a
Senior Content Designer
, you will lead the creation of clear, cohesive, and user-centered content for meeting and collaboration experiences in Microsoft Teams—including chat, channels, live meetings, recordings, and integrations. You'll define and evolve messaging frameworks, terminology, and content systems that scale across surfaces and user types.You’ll partner closely with Product Managers, UX Designers, Researchers, and Engineers to shape seamless user journeys that empower people to connect and get work done—whether they’re in real-time conversations or collaborating asynchronously. This role blends content craft, strategic thinking, and systems design to help ensure Teams is intuitive, inclusive, and impactful for millions of users around the world.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
What You’ll Do
- Lead content design and strategy for major cross-surface experiences like pre-meeting setup, live meeting interactions, and post-meeting outcomes.
- Develop and maintain scalable content systems, terminology frameworks, and voice and tone guidelines across Teams products.
- Mentor junior and mid-level content designers and elevate the discipline through feedback, critique, and process leadership.
- Collaborate deeply with PM, Design, Engineering, and Research to drive product vision and end-to-end scenarios.
- Apply qualitative and quantitative insights—including research, usage data, and A/B tests—to guide and evolve content experiences.
- Represent content design in cross-functional planning, roadmap discussions, and product reviews.
You’ll Love This Role If You
- You bring a strategic mindset and enjoy shaping the end-to-end content experience across a large, complex product.
- You’re passionate about using language to create clarity, empathy, and impact in enterprise tools.
- You are energized by working in fast-moving teams that span disciplines and time zones.
- You advocate for users and know how to align business, design, and technical needs through content.
- You enjoy mentoring others and fostering a culture of collaboration and craft excellence.
Qualifications
Required Qualifications:
- 8+ years of experience designing content for user interfaces, workflows, or digital products—preferably in enterprise or collaboration software.
- Demonstrated leadership in defining and executing content strategy at a product or cross-product level.
- Strong portfolio showcasing product writing, content systems, UX flows, and strategic thinking.
- Comfortable working in collaborative design tools like Figma and open to writing directly within visual design environments.
- Willingness to explore and adopt emerging tools—including AI-assisted content systems—that enhance writing quality, streamline iteration, and improve speed-to-delivery. Also shape prompt design, model instructions, refining AI-generated outputs.
- Ability to balance human-centered language with content patterns, systems thinking, and data-informed decisions.
- Skilled in collaborating with multidisciplinary partners across Product Management, Engineering, and Research.
- Bachelor’s or Master’s degree in English, HCI, Design, Communications, Journalism, or related field—or equivalent experience.
- Native‑level fluency in English and experience writing for global, diverse audiences.
Preferred Qualifications
- Experience with productivity or communication platforms at scale (e.g., chat, meetings, collaboration tools).
- Understanding of voice, tone, and terminology governance in complex ecosystems.
- Familiarity with AI-powered content generation or prompt design is a plus.
- Experience contributing to or building design systems and reusable content components.
- Background in accessibility, localization, and inclusive content practices.
#Teams #SXC #STUDIO+91
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
