About The Role
We are looking for a highly motivated and experienced Client Solutioning Specialist to join our team at osmos.ai. In this role, you will be pivotal in bridging the gap between our product and our clients' needs, particularly in the pre-sales process. You will work closely with the pre-sales team to address RFPs and RFIs, design tailored solutions, and ensure seamless integration with our product offerings.
Roles & Responsibilities
- Proposal & Solution Architecture: Drive successful completion of RFPs and RFIs, providing detailed and accurate information about Osmos.ai's product capabilities.
- Client Discovery & Solutioning: Develop comprehensive and innovative solutions for clients, aligning their requirements with our product functionalities.
- Product Demos & POCs: deliver high-impact product walkthroughs, pilot programs, and proof-of-concepts (POCs) that showcase the value of our offering. Maintain an in-depth understanding of the osmos.ai product, ensuring you can effectively address client needs and provide technical guidance.
- Sales Enablement: Utilize your technical knowledge to help position Osmos's offerings, identify client needs, and contribute to project scoping and proposal development. Communicate complex technical concepts clearly and concisely to both technical and non technical stakeholders. Take ownership of deliverables, ensuring solutions perform as expected and drive business impact.
- Product Strategy Influence: Collaborate closely with internal and external senior stakeholders, including managers, directors, VPs, and C-suite leaders, to translate business requirements into actionable technical strategies
- Onboarding & Handover: Partner with customer success and delivery teams to ensure seamless onboarding and long-term value realization.
Required Skills & Qualifications
- Overall 6+ years of experience with atleast 3+ years in a client-facing/ solution engineering/ product management role in a B2B SaaS, AdTech, Martech, RetailTech, or enterprise tech environment.
- Love turning complex product capabilities into simple and powerful client stories.
- Are deeply comfortable with ambiguity, and love getting things done in a fast-paced, high growth setup.
- Are equally confident in a boardroom pitch and a Slack thread with product/engineering.
- Have strong empathy for customers, but also know how to push back with confidence and clarity.
- Proven expertise in architecting and recommending solutions tailored to specific client contexts.
- Strong communication and presentation skills.
- Technical proficiency to understand and explain product functionalities and API documentations
- Experience working with senior stakeholders and translating business needs into technical solutions.
- Knowledge of technical languages / Quick Prototyping / Vibe Coding is a plus.
- Ability to connect the dots and create compelling solutions.
Skills: pre-sales,rfp,rfi,client solutions,b2b,saas,product demo,client onboarding,adtech,martech,retailtech