Senior Client Services Manager

Manager – Client Servicing & Project Coordination

Location: New Delhi
Experience: 5 – 8 years
Industry Preference: Events, Experiential Marketing, Exhibitions, Advertising or Government Projects

About the Company

The Company is one of India’s leading event design and production companies, delivering some of the most reputed government events — socio-cultural, business summits, and sporting events — across India and overseas.

Role Overview

The Manager – Client Servicing & Project Coordination will act as the key link between clients, internal teams, and external stakeholders. The role requires a combination of strong coordination, communication, and creative understanding. The candidate will be responsible for managing projects right from the tender/proposal stage to final execution, ensuring alignment between client objectives and project delivery.

Key Responsibilities

• Lead client interactions from project inquiry, brief understanding, and proposal development to final delivery.
• Coordinate with design, creative, production, and finance teams to ensure smooth internal workflow.
• Understand client requirements and contribute to creative and technical discussions during concept development.
• Manage timelines, deliverables, and budgets, ensuring high-quality execution.
• Liaise with vendors and partners when required to support project implementation.
• Track project progress, identify potential risks, and ensure proactive problem-solving.
• Prepare project reports, presentations, and documentation for internal and client review.
• Represent the company in meetings and presentations with professionalism and confidence.

Desired Profile

• Graduate or Postgraduate in Event Management, Marketing, Communication, or related field.
• 5–8 years of experience in client servicing, project management, or account management roles within the events or experiential industry.
• Strong communication, interpersonal, and multitasking skills.
• Ability to manage multiple stakeholders and projects simultaneously.
• Good aesthetic and creative sense to understand event concepts and visual presentations.
• Proficiency in MS Office; experience with project tracking tools is an added advantage.

Job Type: Full-time

Pay: ₹70,000.00 - ₹100,000.00 per month

Work Location: In person