Senior Category Manager

Key Responsibilities: Vendor Acquisition: Identify, target, and onboard restaurants, grocery stores, pharmacies, and other vendors that align with the platform's goals and customer needs. Build a robust pipeline of potential vendors and actively pitch value proposition to onboard them onto the platform. Negotiate favorable terms and agreements with vendors to ensure mutual profitability and sustainability. Vendor Relationship Management: Act as the primary point of contact for vendors, addressing their queries, concerns, and operational challenges. Maintain healthy, long-term relationships with vendors, ensuring satisfaction and retention. Regularly update vendors on business opportunities, performance analytics, and suggestions for improvement to boost mutual growth. Monitor vendor performance (e.g., order acceptance rates, delivery time, quality issues) and implement strategies for improvement. Sales Strategy & Collaboration: Develop and implement sales strategies to onboard vendors in new categories and expand vendor presence in existing ones. Collaborate with internal teams (operations, customer service, and marketing) to ensure seamless integration of vendors into the platform and their alignment with customer needs. Analyze market trends and customer demands to identify opportunities for vendor expansion. Compliance & Process Optimization: Ensure that all vendors meet compliance requirements, including proper documentation, certifications, and adherence to company policies. Optimize vendor onboarding processes to reduce turnaround time and improve operational efficiency. Performance Metrics: Set clear KPIs for vendor onboarding, retention, and satisfaction, and regularly monitor progress to meet targets. Provide regular performance reports and insights to senior management to drive strategic decision-making.