Develop and Execute Comprehensive Marketing strategies across legacy and Digital Media Plan and implement BTL strategies to generate interest and footwalls Develop annual brand plans, value proposition that resonate with Bharat's diverse culture and customer segments Utilise Expertise to increase brand visibility Create and sustain a steady plan to attract and retain customers Collaborate with Teams to achieve business targets Synchronise seasonal promotions, festive pushes and new attraction launches - both in ATL and BTL domains Closely work with Social Media Team for specific promotions and lead generations Maintain and enforce comprehensive Brand Guidelines (Logos, Colours, Tone) with guaranteed Consistency Conduct research, track competitive activity and measure Brand health Identify and close alliances with institutions, corporates, tourism boards, Hindu Religious Institutions, forums and consumer brands Control Annual Offline Marketing budget monitor ROI, CPV and footfall lift. Work closely with Sales Team to ensure leads generated through BTL efforts are followed up Track performance metrics and provide insights to improve campaign effectives
Research and produce Customer and Web-friendly contents of the products listed in the Website ConstantlyReview the existing Contents in Catalog and Website Modify if required based on the current trends This job is provided by Shine.com Show more Show less
Counter Selling Billing and Cash administration Visual Merchandising Ambience Stock Handling and stock check Coordination Team Handling Neighbourhood walk Stall Activities Daily reporting Training and Development This job is provided by Shine.com Show more Show less
Counter Selling Billing and Cash administration Visual Merchandising Ambience Stock Handling and stock check Coordination Team Handling Neighbourhood walk Stall Activities Daily reporting Training and Development This job is provided by Shine.com Show more Show less
Counter Selling Billing and Cash administration Visual Merchandising Ambience Stock Handling and stock check Coordination Team Handling Neighbourhood walk Stall Activities Daily reporting Training and Development This job is provided by Shine.com Show more Show less
Key Responsibilities: Vendor Acquisition: Identify, target, and onboard restaurants, grocery stores, pharmacies, and other vendors that align with the platform's goals and customer needs. Build a robust pipeline of potential vendors and actively pitch value proposition to onboard them onto the platform. Negotiate favorable terms and agreements with vendors to ensure mutual profitability and sustainability. Vendor Relationship Management: Act as the primary point of contact for vendors, addressing their queries, concerns, and operational challenges. Maintain healthy, long-term relationships with vendors, ensuring satisfaction and retention. Regularly update vendors on business opportunities, performance analytics, and suggestions for improvement to boost mutual growth. Monitor vendor performance (e.g., order acceptance rates, delivery time, quality issues) and implement strategies for improvement. Sales Strategy & Collaboration: Develop and implement sales strategies to onboard vendors in new categories and expand vendor presence in existing ones. Collaborate with internal teams (operations, customer service, and marketing) to ensure seamless integration of vendors into the platform and their alignment with customer needs. Analyze market trends and customer demands to identify opportunities for vendor expansion. Compliance & Process Optimization: Ensure that all vendors meet compliance requirements, including proper documentation, certifications, and adherence to company policies. Optimize vendor onboarding processes to reduce turnaround time and improve operational efficiency. Performance Metrics: Set clear KPIs for vendor onboarding, retention, and satisfaction, and regularly monitor progress to meet targets. Provide regular performance reports and insights to senior management to drive strategic decision-making.
Attending Customers Billing Stock handling
Attend Inbound calls update CRM follow up on missed calls Follow up and feedback on calls received
To handle Cash collections Timely remittance into the Bank Regularly verify collections ensuring cash handling process is smooth Attendance collections of staffs and reporting Update employee information in portal Coordinate with Branch manager for admin support Licences, Safety and other protocols are followed any other activities
Customer Servsice Billing Showroom Upkeep Stock Maintenance
Make Outbound calls to potential customers and explain products / offers Follow up on leads and convert them into opportunities update call status and customer details accurately in the CRM coordinate with branches if the product is not available in Warehouse Achieve daily/weekly/monthly call conversion targets Report daily performance to the team lead
Receive and update stocks attend customers billing cash upselling and cross selling
Attending Customers Receiving stocks as per section requirements Billing Team Handling
Receive and update stocks attend customers billing cash upselling and cross selling
1) Sales - Initiate suitable activities to exceed the set business targets of the branch 2) Ensure to have highest Customer Satisfaction Ratings 3) Motivate and encourage team to reach out the set targets 4) Follow the SOP’s stipulated 5) Stocks – Ensure availability of suitable and maintain adequate stock level a. Review periodically the stock levels b. Identify and report the ageing stocks 6) Ensure proper communication within the team and outside 7) Review on regular basis the performance of the branch and team members and report
Develop and Execute Comprehensive Marketing strategies across legacy and Digital Media Plan and implement BTL strategies to generate interest and footwalls Develop annual brand plans, value proposition that resonate with Bharat's diverse culture and customer segments Utilise Expertise to increase brand visibility Create and sustain a steady plan to attract and retain customers Collaborate with Teams to achieve business targets Synchronise seasonal promotions, festive pushes and new attraction launches - both in ATL and BTL domains Closely work with Social Media Team for specific promotions and lead generations Maintain and enforce comprehensive Brand Guidelines (Logos, Colours, Tone) with guaranteed Consistency Conduct research, track competitive activity and measure Brand health Identify and close alliances with institutions, corporates, tourism boards, Hindu Religious Institutions, forums and consumer brands Control Annual Offline Marketing budget monitor ROI, CPV and footfall lift. Work closely with Sales Team to ensure leads generated through BTL efforts are followed up Track performance metrics and provide insights to improve campaign effectives
end to end corporate communications media relations - press media and social media content