Senior Business Development Associate

The detailed job description (JD) that you will be expected to follow in this position:

"Candidates must have previous experience in a Business Development role at a Social Media or Digital Marketing Agency. This is a non-negotiable requirement."

1. Achieve Sales Targets:

* Drive business development initiatives with a strong focus on meeting or exceeding sales targets.

* Regularly track and analyze sales performance to ensure targets are consistently met.

2. Develop a Growth Strategy Focused on Both Financial Gain and Customer Satisfaction:

* Prioritize sustainable growth by focusing on high-value clients and repeat business.

* Ensure customer-centric solutions that enhance satisfaction while boosting revenue.

3. Conduct Market Research to Identify New Opportunities, Customer Needs, and Industry Trends:

* Use market data to inform decisions, identify emerging trends, and pinpoint untapped customer needs.

* Continuously adapt the product and service offerings to meet the changing market demands.

4. Arrange and Lead Business Meetings with Prospective Clients to Explore Partnerships and Sales Opportunities:

* Identify and approach potential clients for new partnerships, collaborations, and sales.

* Build rapport and credibility during meetings to close deals and set the foundation for long-term relationships.

5. Effectively Promote Company Products/Services, Addressing and Predicting Client Objectives:

* Position products/services in alignment with client pain points and goals.

* Utilize targeted messaging and tailored presentations to highlight solutions.

6. Prepare, Negotiate, and Manage Sales Contracts, Ensuring Compliance with Law-Established Rules and Guidelines:

* Work with legal teams to ensure contracts comply with industry regulations.

* Develop win-win agreements that drive revenue while maintaining legal and ethical standards.

7. Provide Trustworthy Feedback and After-Sales Support, Ensuring Customer Satisfaction and Long-Term Retention:

* Continuously check in with customers after sales to ensure they’re satisfied with products/services.

* Gather valuable feedback for improvement and build loyalty through exceptional service.

8. Build and Maintain Strong, Long-Term Relationships with Both New and Existing Customers:

* Focus on relationship-building through consistent communication and personalized support.

* Strengthen client retention with regular follow-ups and tailored offerings.

9. Lead, Mentor, and Develop the Business Development Team, Ensuring High Performance and Professional Growth:

* Cultivate a high-performance culture within the business development team.

* Provide mentoring and professional development opportunities to help the team meet sales goals.

10. Coordinate with Designers as and When Required, Assisting Them with Briefs, Revisions, and Necessary Changes to Ensure Smooth Execution of Client Requirements:

* Collaborate with design teams to ensure that client specifications are clearly understood and met.

* Ensure that any changes to the scope are communicated effectively and handled promptly.

11. Ensure a Smooth Handover of the New Brand to the Concerned Team or SME Taking Responsibility for the Same, Ensuring All Necessary Details and Processes Are Aligned for a Seamless Transition:

* Facilitate a well-coordinated handover to ensure all stakeholders are informed and involved.

* Guarantee continuity and that all processes are aligned to meet the client’s needs.