Senior Business Analyst

Company Description

ZakApps is a leading solutions provider and product developer specializing in the Retail, Digital Media, and Advertisement industries. We innovate and transform the way businesses work by designing and building technology-driven products that inspire and deliver end-to-end solutions. Our mission is to provide high-quality services by leveraging top talent while ensuring cost-effective global delivery.

Company Website: www.zakapps.com

Job Title: Business Analyst

Experience: Minimum 4-10 years

Job Summary

We are looking for a dynamic and detail-oriented Business Analyst with at least 4 years of

experience to join our in-office team. The ideal candidate will be skilled in requirement

gathering, documentation, process design, SQL, and API testing, while working closely

with cross-functional teams. We value professionals who are confident, positive-minded,

have excellent communication skills, and are passionate about continuous learning.

Key Responsibilities

● Collaborate with stakeholders to gather, analyze, and document business

requirements.

● Create comprehensive Use Cases, User Stories, SRS/BRDs.

● Design workflow diagrams, process maps, and data flow diagrams to visualize

requirements and processes.

● Conduct functional, API, and integration testing for system validation.

● Write and optimize SQL queries to analyze data and support decision-making.

● Use MS Excel to build reports, perform analysis, and summarize insights.

● Work closely with development, QA, and product teams to ensure smooth project

execution.

● Perform gap analysis and suggest process improvements.

● Participate in project planning, sprint reviews, and daily stand-ups.

● Prepare user manuals, training materials, and support UAT activities.

● Maintain proper documentation for audits and knowledge sharing.

● Excellent verbal and written communication skills.

● Highly organized, confident, positive, and self-driven.

● Passion for continuous learning, innovation, and problem-solving.

Qualifications

• Strong Analytical Skills to assess data, trends, and provide actionable insights
• Proven expertise in Business Analysis, with experience in developing effective strategies and solutions
• Excellent Communication skills to ensure clarity and collaboration between teams and stakeholders
• In-depth knowledge of Business Processes and ability to identify areas for improvement
• Experience in gathering and defining Business Requirements for technology solutions
• Strong problem-solving skills and attention to detail
• Bachelor's degree in Business, Information Technology, or a related field
• Experience in the Retail, Digital Media, or Advertisement industries is a plus

If you're interested, Kindly send your updated resume to renuka_r@zakapps.com

Regards,

Renuka

Director-Talent Acquisition