Senior Business Analyst

Job Description

* Gather and elicit requirements from business users, clients, and stakeholders—including new features, change requests, and enhancements. * Prepare Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and User Stories for various digital payment services. * Use industry-standard tools (MS Word, Excel, PowerPoint, Visio, Figma) to support the product and delivery lifecycle. * Collaborate closely with development, QA, and product teams. * Translate business needs into clear, actionable system specifications. * Perform root cause analysis, SWOT analysis, and propose data-driven solutions. Core Competencies: * Requirement Elicitation Techniques * Business Analysis & Solution Implementation * Client Engagement & Requirement Management * Change Management * User Story Creation & Acceptance Criteria * Business Process Mapping & Use Case Development * Quality Assurance & Manual Testing * Documentation: BRD, FRD, SRS, User Stories Preferred Experience: * 3–5 years in a Business Analyst role within fintech, digital payments, or banking. * Strong understanding of AEPS, DMT, BBPS, Recharge, UPI ecosystems. * Familiarity with regulatory requirements (e.g., RBI guidelines, KYC, digital onboarding). Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Work Location: In person