Job summary
Support the BI strategy for our European NIQ clients, enabling them to self-serve using our tools. Scope, build and deliver solutions that meet their basic recurrent data needs. Leverage NIQ and third parties solutions to meet your value delivered target
Key Responsibilities
- Assist NIQ clients in understanding and utilizing BI tools effectively
- Develop and propose BI solutions tailored to clients' recurrent data needs
- Deliver on performance tracking and success measurement
- Consult directly with clients and stakeholders on how to optimize uses of BI tools, applications for automation, analytics and reporting
- Identify leads from client interactions, be able to channel these needs into business opportunities
- Own end-to-end processes of in-scope reporting solutions across a variety of data sources (RMS, CPS, Omni)
- Collaborate with internal teams to ensure client requirements are met
- Work closely with manager and team leaders to assist in day-to-day BI customer support needs, deployment activities and transformation initiatives
- Aid in user education for platform-specific instruction to drive usage/adoption of Business Intelligence tools and supporting clients with our performance measurement services
- Share best demonstrated practices in an open, creative and inclusive team culture
- Collaborate with fellow BI and Insights teammates to identify business process improvements, project efficiencies and revenue opportunities
- Be active and engaged in continuous learning opportunities to upskill yourself, our team and advance our core areas of expertise
Success Metrics
- Complete relevant Academy program
- All Discover / NIQ technical certifications
- MSD Compliance
- Deliver the yearly target value
- Client contacts: At least twice a week
- Lead generation: 6 per year
Team support and Project oversight
- Lead and support cross-functional initiatives to ensure timely execution and alignment with strategic goals
- Facilitate communication between departments, ensuring smooth project workflows and stakeholder engagement
- Monitor progress, identify risks, and implement corrective actions to maintain project quality and timelines
Qualifications
Qualifications:
- 3-5 years of experience in client servicing in FMCG sector, especially in Business Intelligence
- Excellent communication and interpersonal skills
- Fluency in English
- Proven experience in BI tools and data analysis such as Discover (NIQ) or PowerBI, Microstrategy
- Previous experience working with: Microsoft Office (Word, Excel, PowerPoint)
- Passion for learning and applying new technologies to business solutions
- Strong problem-solving skills and attention to detail
- Ability to work independently and as part of a team
- Demonstrated project management skills and ability to manage multiple priorities
- Building and maintaining effective work relationships
- Good collaboration skills to meet client needs and achieve organizational goals
- Ability to work in a remote-based environment
Additional Information
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
