Group Company:
AU Small Finance Bank Limited
Designation:
Senior Bank Officer Branch Banking
Office Location:
Bangalore Hsr Layout Bengaluru , Bangur Avenue Kolkata , Banjara Hills Hyderabad Hyderabad , Bank Centre Indore Indore , Bank Road Gorakhpur Gorakhpur , Beach Road Kollam Kollam , Bellandur Bengaluru , Bengaluru_Residency Road Bengaluru , Besant Nagar 2Nd Avenue Chennai , Bhanwar Kuan Road Indore Indore , Bharathi Street Puducherry Puducherry , Bhopal Aura Mall Road Bhopal , Bhuj Bhuj , Bhulabhai Desai Road Mumbai , Bkc Annex Mumbai Mumbai , Boisar Boisar , Bombay Motors Jodhpur Jodhpur , Boring Road Patna Patna , Borivali Mumbai Mumbai , Burrabazar Kolkata Kolkata , Chakrata Road Dehradun Dehradun , Chandigarh Sector 35B Chandigarh , Chinchwad Daund , Chitrakoot Jaipur Jaipur , Civil Lines Prayagraj Prayagraj , DLF Phase 1 Gurugram Gurugram , Dadar East TT Circle Mumbai , Dalhousie-Kolkata Kolkata , Dcm Jaipur Jaipur , Delhi Connaught Place Central Delhi , Delhi Gate Udaipur Udaipur , Delhi Greater Kailash Delhi , Delhi Kamla Nagar Delhi , Delhi Lajpat Nagar Ro Delhi , Delhi Preet Vihar Delhi , Delhi Punjabi Bagh Delhi , Delhi Rajender Nagar Central Delhi , Delhi Sadar Bazaar Delhi , Delhi Vikaspuri New Delhi , Drive in Road Ahmedabad Ahmedabad , East Of Kailash Delhi New Delhi , Erode Erode , Exhibition Road Patna Patna , Fafadih Chowk Raipur Raipur , Fairlands Salem Salem , Fancy Bazaar Guwahati Guwahati , Fatehabad Fatehabad , Firozpur Firozpur , Fort Mumbai Mumbai , G S Road Guwahati Guwahati , Gandhinagar Gandhinagar , Gariahat Kolkata , Gayatri Nagar Bilaspur Bilaspur , Girdhar Marg Jaipur Jaipur , Greater Noida Greater Noida , Gudiyatham-Thyalayartan Bazaar Gudiyatham , Guntur Guntur , Gurkashi Marg Bathinda Bathinda , Hamidiya Road Bhopal Bhopal , Heerapath Mansarover Jaipur Jaipur , Himayat Nagar Hyderabad Hyderabad , Hira Panna Market Bhilwara Bhilwara , Hisar Hisar , Hisar Jindal chowk Hisar , Housing Board Jodhpur Jodhpur , Howrah Howrah , Hrbr Layout Bengaluru Bengaluru , Indira Nagar Cmh Road Bangalore Bengaluru , Indirapuram Ghaziabad Ghaziabad , Indore Asset Centre Indore , Indore Jawahar Marg Indore , Indore Mg Road Indore , Jaipur Queens Road Jaipur , Jalandhar Jalandhar , Jalandhar Football Chowk Jalandhar , Jammu Zorawar Singh Chowk Jammu , Janakpuri Delhi Delhi , Jayanagar Bengaluru Bengaluru , Jhalawar Jhalawar , Jind Jind , Johari Bazar Jaipur Jaipur , Jp Nagar Bengaluru Bengaluru , Jubilee Hills Hyderabad Hyderabad , K K Road Kottayam Kottayam , Kaithal Kaithal , Kakinada Kakinada , Kalabhadevi Mumbai Mumbai , Kalwar Road Jaipur Jaipur , Kalyan Kalyan , Kanchipuram Ennaikara Street Kancheepuram , Kandivali West M G Road Mumbai , Kannur Kannur , Kannur Road Kozhikode Kozhikode , Kanpur Kanpur , Karelibaug Vadodara Vadodara , Karnal Urban Estate Karnal , Katni Katni , Khanna Khanna , Kharadi Pune , Kharghar Mumbai Mumbai , Kidwai Nagar Kanpur Kanpur , Kilpauk Balfour Road Branch Chennai , Kolkata Salt Lake Kolkata , Koramangala 1st Block Bengaluru , Korba Korba , Kurukshetra Kurukshetra , Lalpur Ranchi Ranchi , Lashkar Market Gwalior Gwalior , Link Road Cuttack Cuttack , Lucknow Asset Centre Lucknow , Lucknow Hazratganj Lucknow , Lucknow Lalbagh Lucknow , Ludhiana Sector 32A Ludhiana , M G Road Kochi Kochi , MC Road Thiruvalla Thiruvalla , Madanapalli Ctm Road Madanapalle , Madhapur Hyderabad Hyderabad , Madipakkam Chennai , Magarpatta Pune Pune , Mahal Road Jagatpura Jaipur Jaipur , Mahavir Nagar- Kandivali West Mumbai , Mahesh Nagar Jaipur Jaipur , Malad Link Road Mumbai Mumbai , Mall Road Ludhiana Ludhiana , Malleswaram Bengaluru Bengaluru , Malviya Nagar Jaipur Jaipur , Marathahalli Bengaluru Bengaluru , Margao Goa Goa , Mathura Mathura , Mayur Vihar New Delhi , Mira Road Branch Thane , Mira Road Thane Thane , Model Town Jalandhar Jalandhar , Moga Moga , Mohali Branch Mohali , Mohali Sector 82 Chandigarh , Moosarambagh Dilsukhnagar , Mount Road Chennai Chennai , Mp Nagar Bhopal Bhopal , Mumbai Andheri Four Bungalows Mumbai , Mumbai Corporate Office BKC Mumbai , Mumbai Ghatkopar East Mumbai , Mumbai Goregaon Mumbai , Mumbai Mulund West Mumbai , Mvp Colony Visakhapatnam Visakhapatnam , Mylapore Chennai , N H Road Kochi Kochi , Nagole Road Kothapet Hyderabad , Nagpur Shankar Nagar Nagpur , Nakodar Nakodar , Nanded Nanded , Narnaul Narnaul , Nashik Nashik , Nashik Road Nashik , Nawanshahr Nawanshahr , Neelam Bata Road Faridabad Faridabad , New Delhi Malviya Nagar New Delhi , New Delhi Pitampura New Delhi , New Delhi Rajouri Garden New Delhi , Noida Sector 50 Noida , Pakhowal Road Ludhiana Ludhiana , Palam Vihar Gurugram Gurugram , Palarivattom Kochi , Panaji Goa Tiswadi , Panchkula Panchkula , Panchkula Sector-20 Panchkula , Panipat Panipat , Panjim Panjim , Parrys Chennai , Pathankot Pathankot , Patiala Patiala , Phase 7 Mohali Mohali , Phoolbagan Kolkata , Pitampura Delhi Delhi , Pokhran Road No. 2 Thane Thane , Pon Nagar Tiruchirappalli Tiruchirappalli , Powai Hiranandani Mumbai , Prashant Vihar Delhi Delhi , Pratap Nagar Jaipur Jaipur , Prayagraj Allahabad , Pwd Colony Jodhpur Jodhpur , R S Puram Coimbatore Coimbatore , Raghu Marg Alwar Alwar , Raipur Raipur , Raisen Road Bhopal Bhopal , Raj Nagar Ghaziabad Ghaziabad , Rajapalya Hoodi Bengaluru , Rajarajeshwari Nagar Bengaluru , Rajouri Garden Delhi Delhi , Rajpur road Dehradun Dehradun , Rajsamand Rajsamand , Ram Bagh Patiala Patiala , Ranipet Kellys Road Ranipet , Ranjit Avenue Amritsar Amritsar , Rash Behari Avenue Kolkata , Rewari Rewari , Rohini Delhi Delhi , S R Nagar Hyderabad Hyderabad , SV Road Mumbai Mumbai , Saibaba Colony Coimbatore Coimbatore , Saket South Delhi Delhi , Salt Lake City Kolkata , Sangod Sangod , Sanjay Nagar Bengaluru Bengaluru , Santacruz Mumbai Mumbai , Santoshpur Kolkata Kolkata , Sarat Bose Road Kolkata Kolkata , Sastha Mangalam Thiruvananthapuram Thiruvananthapuram , Seawood Navi Mumbai Navi Mumbai , Sector 14 Gurugram Gurugram , Sector 5 New Shimla Shimla , Sector 63 Noida Noida , Sector 7 Karnal Karnal , Sector 8C Chandigarh Chandigarh , Shivamogga Shimoga , Shivranjani Ahmedabad Ahmedabad , Shyam Bazar Kolkata Kolkata , Shyam Nagar Jaipur Jaipur , Sion East Mumbai Mumbai , Sohna Road Gurugram Gurugram , Solan Solan , Sonpat Stand Rohtak Rohtak , Sowcarpet NSC Bose Road Chennai , Sp Road Hyderabad Hyderabad , Sriperumbudur - Chennai Road Sriperumbudur , Subhash Nagar Jaipur Jaipur , Surat Varachha Surat , Sushant Lok Gurugram Gurugram , Swarupnagar Kanpur Kanpur , Tambaram West Tambaram , Thane Thane , Thane Ram Maruti Mumbai Mumbai , Thanjavur Cauvery Nagar Thanjavur , Thiruvalur Kakkalur Village Thiruvallur , Thiruvannamalai Vengikkal Tiruvannamalai , Tirumalagiri Secunderabad Secunderabad , Tirupati Rc Road Tirupati , Tiruppur Tiruppur , Tonk Road Jaipur Jaipur , Udaipur Hiran Magri Udaipur , Udaipur Madhuban Udaipur , Una Una , V V Puram Bengaluru , Vaishali Nagar Jaipur Jaipur , Vakkil New Street Madurai Madurai , Varanasi Rathyatra Varanasi , Vasai Vasai , Vashi Navi Mumbai , Vellore Muthanna Nagar Vellore , Vile Parle East Mumbai Mumbai , Vileparle West Juhu Mumbai , Viman Nagar Pune Pune , Vivekananda Nagar Kukatpally Hyderabad , Wakad Pune Pune , Westside Thrissur Thrissur , Worli Mumbai Mumbai , Yamunanagar Yamunanagar , Yelahanka 80 Feet Road Bangalore , Yelahanka Bengaluru Bengaluru , Zirakpur Dera Bassi , Zirakpur Raksha Business Centre Zirakpur
Position description:
Accountable for meeting sales targets (No. and value) as per the defined scorecard
Primary Responsibilities
- 1. Acquire CASA and liability accounts through cold calling, market references, and walk-ins. 2. Drive cross-selling of banking products and services to existing and new customers. 3. Promote and sell third-party financial products including life insurance, health insurance, and mutual fund SIPs. 4. Achieve monthly and quarterly sales targets as defined in the performance scorecard. 5. Ensure growth in customer base and deepening of existing relationships through effective portfolio management.
Additional Responsibilities
- 1.Implement branch-level sales and marketing activities to support overall business growth and brand visibility. 2. Drive liability acquisition by building and maintaining strong customer relationships. 3. Source new customers through multiple channels including local campaigns, walk-ins, customer referrals, industry associations, and market networking. 4. Ensure timely and accurate opening of accounts, providing a seamless onboarding experience for new-to-bank (NTB) customers. 5. Support overall branch performance by contributing to both customer service and compliance standards. 6. Maintain high levels of customer satisfaction and ensure prompt resolution of queries or issues. 7. Ensure adherence to internal processes, audit requirements, and regulatory guidelines.
Reporting Team
- Reporting Designation:
- Reporting Department:
Educational Qualifications Preferred
- Bachelor of Applied Science - BASc, Bachelor of Architecture - BArch, Bachelor of Arts - BA, Bachelor of Business Administration - BBA, Bachelor of Commerce - BCom, Bachelor of Education - BEd, Bachelor of Engineering - BE, Bachelor of Fine Arts - BFA, Bachelor of Laws - LLB with specialization in Banking and Financial Support services, Banking, corporate, finance and securities law and experience between 0.5 - 3 years
- Category:
- Field specialization:
- Degree:
- Academic score:
- Institution tier:
Required Certification/s
Required Training/s:
Required Work Experience
- Industry: BFSI
- Role: Sales Executive, Sales Officer, Customer Service Executive/Officer, Relationship Executive/Officer
- Years of experience: 0 to 3
Key Performance Indicators:
Business Volume, Acquisition Targets, Average Ticket Size, Boarding Rate, Lead Conversion Rate, Cross-Sell Ratio, Customer Retention Rate, Referral Generation, Campaign Effectiveness, Onboarding Satisfaction Rate, Account Opening Turnaround Time.
Required Competencies:
1. ownership and accountability for results 2. Customer-centric mindset and actions 3. adept at handling digital business apps and software 4. hard work and detail-orientation 5. eager to learn and grow as a banking professional 6. positive mindset, ethical and high integrity 7. Bias for Action and Urgency
Required Knowledge:
1. Aptitude for lead generation 2. Target Market Knowledge - Local Area geography familiarity 3. Familiarity with Digital applications 5. Detailed data collection/recording
Required Skills:
1. Professional Communication - Regional language proficiency, verbal and written fluency, soft-spoken 2. Relationship Management - Client-Centric Approach, respectful 3. Sales Forecasting & Reporting
Required Abilities
- Physical: 1. Physical fitness 2. Mental agility 3. Ability to do extensive field travel/work 4. Ability to handle work pressure and demanding clients
- Other: 1. Valid Two-Wheeler Driving License 2. Personal 2-wheeler 3. Own Smartphone 4. track record of past employment 5. Positive reference check and clear civil report
Work Environment Details:
90% - Field, 10% - Office
Specific Requirements
- Travel: High
- Vehicle: 2-wheeler
- Work Permit:
Other Details
- Pay Rate:
- Contract Types: Permanent
- Time Constraints: Flexibile workhours as per business requirement
- Compliance Related: 1. Aherence to Code of Conduct policy of the bank 2. Non-disclosure of confidential information about bank, clients 3. Responsible handling of bank assets s.a. ID Card, SIM, Marketing material, digital devices, Receipt book etc. 4. Ensure adherence to KYC (Know Your Customer) and AML (Anti-Money Laundering) guidelines during all customer onboarding and account-opening processes.
- Union Affiliation:
