Senior Associate, Specialist, Operational Risk Management, Consumer Banking, Technology and Operations

Job Description

Business Function Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose To provide strategic and operational support for CBGO governance with respect to operational risk discipline, operating controls & proactive data monitoring Key Accountabilities Ops processes well supported by detailed and upto-date process documents Timely and smooth implementation of various tech changes and improvements resulting in better efficiency and controls in ops Robust risk management and reporting framework including better operational risk awareness and sustainable controls resulting in better audit results and NIL risk incidents 100% compliance to Outsourcing Risk Governance related requirements and nil non-compliance related exceptions Proactively use data to identify anomolies & manage risk controls Job Duties & Responsibilities Duties and responsibilities include : Responsibility for process design and ongoing annual review of process documentation / SOPs Operational risk governance and controls, leveraging on data insights Regulatory reporting Managing & avoiding risk incidents Experience 10-15 years experience in Banking Ops management and governance especially in Consumer Banking Working knowledge of operations processes, risks and controls Education / Preferred Qualifications Basic: Graduate/Post Graduate degree from reputed institution / university preferred Core Competencies Attention to detail Data driven Good interpersonal and communication skill Structured approach to governance Knowledge across retail products & regulations Technical Competencies Knowledge of Powerpoint, Excel & Word Techniques Work Relationship Direct reporting to Head of CBG Ops Working relationship with various departments within CBGO Working relationship with T&O Risk and Finance functions & Group CBGO DBS India - Culture & Behaviors DBS Is Committed To Building a Culture Where All Employees Are Valued, Respected And Their Opinions Count. We Take Pride In Providing a Workplace That Fosters Continuous Professional Development, Flexible Working And Opportunities To Grow Within An Inclusive And Diverse Environment. Expected Value Driven Behaviors Are Demonstrate Business Performance through PRIDE Value Based Propositions Ensure Customer Focus by Delighting Customers & Reduce Complaints Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement Maintain the Highest Standards of Honesty and Integrity en Primary Location India-Tamil Nadu-Chennai-DBIL Job Risk Management Schedule Regular Job Type Full-time Job Posting Jun 23, 2025, 10:30:00 AM