Senior Account Strategist (Client Servicing)

We’re Hiring: Senior Account Strategist | Schbang Mumbai

📍 Location:

💼 Department:

🕒 Experience:

🌐 Website:

CV/Portfolio

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💡 About Schbang

design, technology, marketing, automation, and innovation.

full-stack digital capability, measurable business impact,

🎯 Role Overview

Senior Account Strategist

strategy, creativity, and technology

strategic lead

🔍 Key Responsibilities

• Act as the

  strategic partner

  and trusted advisor to clients across digital transformation, tech, and creative mandates.
• Lead

  end-to-end account management

  , ensuring timely and flawless project delivery across teams (Web, UI/UX, SEO, Content, Performance Marketing, and Design).
• Define clear objectives, success metrics, and actionable roadmaps for every client engagement.
• Develop and present

  strategic business proposals, digital growth plans, and performance reports.

• Collaborate with internal tech, design, and media teams to align creative and technical outputs with client goals.
• Identify

  upsell and cross-sell opportunities

  across Schbang’s service ecosystem.
• Maintain a sharp eye on emerging

  digital trends, martech, and creative innovations

  to inform client strategies.
• Manage escalations, ensure proactive communication, and build strong, long-term client relationships.
• Drive strategic initiatives that strengthen Schbang’s position as a

  leading creative-tech partner.

🧠 What We’re Looking For

• 3 to 4 years of experience in

  client servicing, account strategy, or digital transformation roles

  — ideally within a digital, tech, or creative agency.
• Deep understanding of

  digital marketing, UI/UX, web development, SEO, and performance media.

• Strong

  strategic thinking

  and the ability to translate client business challenges into actionable solutions.
• Exceptional

  communication, presentation, and storytelling skills

  — confident interacting with CXOs and senior stakeholders.
• Proven track record of

  client relationship management

  and achieving revenue or retention targets.
• Highly organized, collaborative, and comfortable managing multiple projects simultaneously.
• Proficiency in

  analytics tools

  (Google Analytics, Data Studio, etc.) and understanding of

  digital KPIs and ROI metrics.

• A passion for innovation and a mindset that combines creativity with business logic.

🌈 Why Join Schbang

• Work with some of India’s top brands on

  cutting-edge digital transformation projects.

• Collaborate with

  multi-disciplinary teams

  across tech, design, media, and content.
• High-autonomy,

  client-facing leadership role

  with direct business impact.
• A culture that celebrates creativity, accountability, and innovation.
• Opportunities to grow across strategy, consulting, and leadership pathways.

How to Apply:

CV/Portfolio

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