Salesforce Product Owner

3 - 7 years

0 Lacs

Posted:1 month ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Product Owner for the Customer Onboarding Application on Salesforce AppExchange, your role is crucial in defining the product vision, ensuring high-quality releases, and driving continuous value for Salesforce customers in the Consumer Goods and Retail Execution domain. You will collaborate with stakeholders to deliver a robust onboarding solution that empowers B2B customers at scale. Your key responsibilities include: - Define and own the product roadmap for the Customer Onboarding application on Salesforce AppExchange for both web and mobile platforms. - Partner with customers to gather feedback and insights for the product roadmap, ensuring alignment with Customer Experience (CX). - Translate business needs in Consumer Goods, Retail Execution, and Distribution into detailed product requirements and user stories with the business analyst. - Prioritize the product backlog to maximize business value and ensure seamless onboarding capability delivery. - Collaborate with UX designers to create user-friendly onboarding experiences tailored for different user roles. - Work with Salesforce development teams to deliver features that meet real-world retail execution requirements. - Act as the voice of the customer, refining product capabilities based on insights. - Support Agile ceremonies and ensure compliance with Salesforce AppExchange standards. - Analyze KPIs related to onboarding speed, conversion, and field usage for continuous product improvement. Your required skills for this role include: - Experience with launching or supporting Salesforce AppExchange products. - Exposure to integration with ERP, order management, or trade promotion systems in consumer goods. - Understanding of digital onboarding best practices and workflow automation in retail environments. - Strong domain expertise in Consumer Goods, Retail Execution, and B2B Commerce. - Experience in writing Epics and User Stories using tools like Jira or Azure DevOps. - Knowledge of Agile/Scrum frameworks and modern product development practices. - Excellent stakeholder management and communication skills. Preferred qualifications: - Bachelor's degree in computer science, Business, or a related field. - Salesforce certifications (e.g., Administrator, App Builder, Business Analyst). - 5+ years of experience in product ownership or product management. - Minimum 3 years working with Salesforce products; experience with Salesforce AppExchange apps preferred. Joining this team offers you the opportunity to shape a key product in the Salesforce AppExchange, be part of a fast-growing global team focused on customer success and digital transformation, and enjoy flexibility, autonomy, and continuous learning opportunities within the Salesforce ecosystem.,

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