Salesforce Product Owner

Role Overview: At ChargePoint, you will play a crucial role in analyzing business processes, identifying areas for improvement, and recommending updated processes leveraging Salesforce capabilities and automation. You will collaborate with stakeholders across different regions to gather detailed business requirements and translate them into functional specifications. Working closely with cross-functional teams, including developers and end-users, you will design and implement Salesforce solutions that align with business needs. Your responsibilities will also include conducting user interviews, workshops, and data analysis to ensure data integrity and consistency within Salesforce and other integrated systems. Key Responsibilities: - Analyze business processes and recommend process improvements utilizing Salesforce capabilities and automation. - Gather and document detailed business requirements from stakeholders in the USA, EU, and India and translate them into functional specifications. - Design and implement Salesforce solutions in collaboration with cross-functional teams. - Conduct user interviews, workshops, and brainstorming sessions to elicit requirements and drive consensus among stakeholders. - Create and maintain business documentation such as process flows, use cases, user stories, and test cases. - Drive streamlined channel sales processes related to partner onboarding and sales transactions. - Stay updated with Salesforce updates, new features, and industry best practices to enhance system capabilities. - Collaborate with project managers to ensure timely delivery of projects and track progress against established timelines and goals. Qualifications Required: - Minimum 5 years of experience as a Salesforce Business Analyst or similar role. - In-depth knowledge of Salesforce Sales Cloud and Partner Portal. - Salesforce certifications such as Salesforce Certified Administrator (ADM 201) and/or Salesforce Certified CPQ Specialist. - Experience in Sales Operations order management processes and system improvements implementation. - Knowledge of Agile/Scrum methodologies and working in an Agile development environment. - Bachelor's degree in Business Administration or Computer Science preferred. If your experiences and skills align with the needs of ChargePoint, the company will contact you directly. ChargePoint is an equal opportunity employer and does not accept inquiries from recruiting agencies.,