24 Salesforce Ecosystem Jobs

Specialist: Senior eCommerce Business Analyst We are seeking a professional with functionalexpertise in Salesforce Commerce Cloud. The ideal candidate will be someone with aget-it-done attitude and see problems as opportunities to innovate. You willhave successfully performed full life cycle business analysis on medium tolarge projects. You will be working with the scrum team to developGlobal solution for Omnichannel eCommerce platform reaching millions of usersaround the world presence in 30+ markets and support over 15 languages. You will work closely with the business team and internationalpartners to analyze and identify gaps, document, communicate, validaterequirements as well as execute roll-out activities. You will bring yourbusiness expertise on eCommerce and your functional expertise on SalesforceCommerce Cloud platform to transform the shopping experience for users. RESPONSIBILITIES: Participate inplanning and implementing eCommerce solutions for global markets. Lead the analysisand thorough documentation of current and future state business processes thatrequire improvement. Identify opportunitiesto innovate. Recommendsolutions to improve Commerce functionalities, business practices & procedures. Distinguishrequests from underlying needs. Evaluate information received, deconstruct high-levelinformation into functional details and translate low-level information intobusiness requirements. Capture use cases, user stories and acceptance criteria for the new requests. Develop UI/UX orother artifacts to facilitate requirement elaborations as needed. Participate insprint planning & grooming session. Elaborate on requirements andexpectations for project team. Produce businessflowcharts or other visual aids to communicate changes to the business teams. Check feasibilityby comparing functional needs with the Salesforce Commerce Cloud solution andmake recommendations to the Product Owner. Configure allaspects of storefronts for the global markets based on their localizedrequirements. Manage multipleinitiatives, priorities, tasks and deadlines in a rapidly changing environment. Partner with SIpartners on implementing the solutions and work with cross-cloud teamsthroughout the organization in supporting Project One initiatives. Assist businessteam and QA team in designing test cases, validate the features and end-to-end testing. Participate in cross-cloudmeetings, eCommerce UAT and roll-out activities. Assist indeveloping training materials on the Business Manager tool and eCommerce featuresfor the business users and regional support teams. SKILL SET REQUIREMENTS : 8 9 years ofexperience as a Salesforce Business Analyst. 5+ years ofSalesforce Commerce Cloud experience with strong knowledge in Business Manager. Passionate abouteCommerce challenges and good understanding of Salesforce ecosystem. Go-getter. Team player who is willing to roll up theirsleeves and take on additional responsibilities as business needs evolve. Ability toorganize, specify and model requirements to ensure they are complete andsupport global needs. Strong analytical & problem-solving skills. Detailed Oriented. Thinkstrategically and creatively in finding business solution that meet therequirements in the best possible way. Excellent verbaland written communication skills to convey ideas or concepts to a variety ofstakeholders. Comfortable presenting businessand technical terminology to groups of 5 20 individuals. Familiar withJIRA, Confluence or similar tracking and management tools. Experience ineCommerce enterprise deployment. Experience in postdeployment support is highly desired. Previous BA experiencein Agile scrum teams in multi-cultural environment highly desired. Experience inSQL, CMS, Google analytics is preferred but not necessary. Shift time: 2.30to 11.30pm IST Location: Chennai/ Bangalore

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Senior Solution Architect We are looking for Solution Architect to drive, innovate and support our Salesforce practice growth. This is an exciting role where you get to solve a broad spectrum of client business challenges on leveraging Salesforce and its ecosystem products across industries, markets and stakeholder groups. You will also be required to manage large deal pursuits and drive regional sales support through a consulting led approach for transformation and with appreciation of Salesforce domain & technology. Ideal candidate will have good experience defining solutions to address client problems covering aspects of technical fitment, deliverability, and commercial viability. He/She should be able to also work in collaboration with Account Sales leads to drive opportunities closure and have good exposure to different Salesforce clouds and associated AppXchange Products. Prior work experience in a similar role as a Solution Architect, Solution Engineer, Technical Functional consultant, in Salesforce Ecosystem is a mandatory requirement. It is preferable to have experience in consulting, large delivery programs, or client engagement management. ? Roles & Responsibilities Responsible for end-to-end solution design, development, and documentation as part of pre-sales activities Bring in deep Salesforce Pre-Sales and Technical expertise across multiple Salesforce clouds (e.g. Sales, Service, Experience, Industries, Platform, etc) . Understands business context and challenges to define the vision and requirements for the solution. Recommends potential options, selecting the most optimal option (across RFI/RFP and proactive pursuits) Accountable for activities around solution ideation, solution design, estimation and commercial modelling leveraging best in class Salesforce development and technical guidelines Help arrive at the right pricing model, co-ordinate delivery and pricing reviews to ensure alignment on the deal solution Good understanding of advisory services, application managed services (AMS), application development (ADM) operating models and modern agile ways of working Coordinate with alliance teams, external partners as required for the deal solution working in close collaboration with multiple stakeholder teams Drive ongoing practice competency development and knowledge management with POVs, collaterals, solutions, deal analysis, case studies etc. Key KPIs TCV supported, Win-rate, Solution Innovation/Repeatability, Feedback R?oles & Responsibilities 10-15 years Salesforce Pre-Sales / Technical Architecture experience with strong Technical and Functional knowledge. Experience in consulting and transformation programs is good to have Previous experience in delivery and/or client engagement management is an added advantage Strong skills in MS Office for document development and modelling Architecture Certification in Sales Cloud, Service Cloud, Experience Cloud, Industries Cloud etc. Self-driven with strong customer interfacing, stake holder management with sense of ownership and accountability, Able to articulate the value proposition to stakeholders with excellent written communication, flow, and structure Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : Salesforce Lightning Aura ComponentsMinimum 5 year(s) of experience is required Educational Qualification : 15 Years FT education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will be responsible for creating efficient and scalable solutions using Salesforce Lightning Web Components. Your typical day will involve collaborating with cross-functional teams to understand business needs, designing and implementing application features, and ensuring the quality and performance of the applications. Roles & Responsibilities:-4-8 years of professional software development experience in Salesforce-Minimum 3 years of experience working with Service Cloud-Experience in the Salesforce ecosystem, including development with Apex, Visualforce, Custom Objects, Workflows, Triggers, and Jobs-Hands-on experience with the Salesforce Lightning framework-Salesforce Certified Developer certification required for this roleNice to Have:-Understanding of modern UI technologies and frameworks like AngularJS, React, AJAX, Bootstrap Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components.- Good To Have Skills: Experience with React.js and Angular.- Apex - Triggers, Workflows, Jobs-Service Cloud - Omni-Channel, Case Routing-Integrations - API, Middleware, Data Sync-CTI - Call Routing, Screen Pop, Call Logging-LWC - Lightning Components, Data Binding-JavaScript - ES6, DOM Manipulation, Event Handling-Salesforce Platform - Security, Custom Objects, Automation Additional Information:- The candidate should have a minimum of 3 years of experience in Salesforce Lightning Web Components.- This position is based at our Hyderabad office.- A 15 years full-time education is required. Qualification 15 Years FT education

Job Title: Salesforce Developer Location: Hyderabad, India : We are seeking a talented and experienced IntermediateSalesforce Developer to join our dynamic team. The ideal candidate will have a strong background in Salesforce development, with expertise across the Salesforce ecosystem. This role focuses on building and maintaining Salesforce applications, integrating external systems, and enhancing the user experience. Key Responsibilities: Develop and maintain Salesforce applications using Apex, Lightning Components, and Visualforce Design and implement REST API integrations with Salesforce Build and enhance user interfaces using Lightning Web Components and Visualforce Participate in the full software development lifecyclerequirements, design, development, testing, and deployment Implement and manage CI/CD pipelines for Salesforce projects Collaborate with cross-functional teams to deliver robust, scalable solutions Troubleshoot and resolve technical issues in existing Salesforce systems Stay current with Salesforce platform updates and best practices DevOps On-call Rotation Working during Central Time hours Conduct code reviews, ensure adherence to best practices, and maintain high standards of development practices Maintain detailed documentation on customizations, integrations, and workflows Required Qualifications: 4+ years of hands-on Salesforce development experience Expertise in Apex, Lightning Components, and Visualforce Proven experience with REST API integrations (inbound and outbound) Deep understanding of the Salesforce data model, security, and sharing rules Front-end development experience with Lightning Web Components and Visualforce Familiarity with version control (e.g., Git) and CI/CD tools Salesforce certifications such as Platform Developer I and II Strong analytical, troubleshooting, and communication skills Preferred Qualifications: Experience with payment systems or PCI-compliant applications Familiarity with Salesforce CPQ, Salesforce Billing, or other Salesforce Clouds Background in Agile/Scrum software development practices Exposure to modern JavaScript frameworks (e.g., React, Angular) Familiarity with working in Salesforce DX environments, Scratch Orgs Scrum Agile experience

Position Summary We are seeking a highly motivated and experienced Salesforce Recruiter to join our team The ideal candidate will specialize in sourcing, identifying, and hiring top Salesforce professionals, including developers, administrators, solution architects, and consultants This role requires a deep understanding of Salesforce technology, the Salesforce ecosystem, and the ability to effectively manage the full-cycle recruitment process, ? Key Responsibilities Sourcing and Recruiting: Identify and attract top Salesforce talent through job boards, LinkedIn, industry forums, and networking events, Build and maintain a talent pipeline of Salesforce professionals, ? Candidate Screening Conduct initial screenings to assess candidates' Salesforce expertise, certifications, and experience, Evaluate cultural fit and alignment with organizational needs, ? Client Collaboration Partner with hiring managers to understand job requirements, project needs, and team dynamics, Provide insights and advice on hiring trends within the Salesforce ecosystem, ? Interview Coordination Manage interview schedules, feedback collection, and candidate communication, Guide candidates through the hiring process, ensuring a positive experience, ? Employer Branding Represent the company at Salesforce-related events and forums to attract talent, Collaborate with the marketing team to enhance employer branding efforts in the Salesforce community, ? Basic Qualifications Graduate, 5+ yearsas a recruiter hiring for Tech roles specially in an MNC/Start-up, Proven experience in recruiting Salesforce professionals (administrators, developers, consultants, etc ), Understanding of Salesforce platforms, certifications, and roles within the ecosystem, Excellent sourcing and networking skills, Strong organizational skills and ability to manage multiple requisitions simultaneously, ? Preferred Skills Experience recruiting for niche Salesforce roles, such as Marketing Cloud specialists or CPQ consultants, Familiarity with global Salesforce hiring trends, Previous experience in a fast-paced, high-growth environment, Exceptional communication and interpersonal skills, Familiarity with applicant tracking systems (ATS) and recruitment software,

Seeking a highly skilled and experienced Salesforce Marketing Cloud Architect to lead the design, development, and implementation of our Marketing Cloud solutions. The ideal candidate will be responsible for creating scalable solutions and strategies that align with our marketing goals, enhancing customer engagement, and optimizing campaign performance. Roles and Responsibilities Key Responsibilities: Architect end-to-end solutions using Salesforce Marketing Cloud (SFMC) and related Salesforce products (e.g., Sales Cloud, Service Cloud). Define and implement SFMC best practices, including data modeling, contact strategy, automation, and integration. Lead the technical design of marketing campaigns using Email Studio, Journey Builder, Automation Studio, Mobile Studio, and Advertising Studio. Collaborate with marketing stakeholders to gather business requirements and translate them into scalable technical solutions. Design and oversee data integration between Marketing Cloud and external systems (CRM, websites, mobile apps). Guide the implementation of API-based integrations using REST and SOAP APIs. Ensure security, privacy, and compliance (e.g., GDPR, CAN-SPAM) standards are met in all marketing initiatives. Provide technical mentorship and guidance to developers, administrators, and other team members. Stay current with SFMC innovations and recommend strategic improvements to existing architectures. Required Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. 6+ years of experience in Salesforce ecosystem with at least 3 years dedicated to Marketing Cloud. Proven experience in architecting and implementing complex SFMC solutions. Expertise in Email Studio, Journey Builder, Automation Studio, Contact Builder, and Mobile Studio. Strong understanding of data modeling and segmentation within SFMC. Hands-on experience with SQL, AMPscript, and SSJS. Experience with REST/SOAP API integrations. Salesforce Marketing Cloud certifications (e.g., Marketing Cloud Consultant, Developer, or Architect) strongly preferred. Preferred Qualifications: Experience integrating SFMC with Salesforce CRM (Sales/Service Cloud). Knowledge of marketing analytics and reporting tools (e.g., Datorama, Tableau). Experience with CDP (Customer Data Platform) or other customer data management tools. Familiarity with Agile or Scrum development methodologies. Soft Skills: Excellent communication and stakeholder management skills. Ability to translate complex technical concepts into business-friendly language. Strong problem-solving and analytical skills. Self-motivated with the ability to manage multiple priorities in a fast-paced environment.

Location: Magarpatta, Pune Job Type: Full-time Experience Level: 8+ years in Salesforce ecosystem with 3+ years in Marketing Cloud Industry: IT Service and Consulting Reports To: Head of Salesforce Practice / Marketing Technology Lead Job Summary: We are looking for a strategic and hands-on Salesforce Marketing Cloud Architect to design and implement end-to-end marketing automation solutions for our clients. The ideal candidate will have deep experience in Journey Builder, Email Studio, Mobile Studio, Interaction Studio, and Personalization strategies, and will be responsible for crafting omnichannel experiences powered by data and automation. Key Responsibilities: Architect scalable, secure, and high-performing Salesforce Marketing Cloud solutions. Collaborate with clients, marketers, and development teams to gather and translate business requirements into technical solutions. Lead end-to-end implementation of customer journeys, triggered communications, segmentation models, and cross-channel campaigns. Design and configure data models, Contact Builder, data extensions, and API integrations. Leverage tools like Journey Builder, Automation Studio, Email Studio, and Mobile Studio to create personalized, data-driven experiences. Provide governance on data privacy, CAN-SPAM, GDPR, and security best practices. Mentor developers, admins, and campaign specialists on SFMC best practices. Integrate Marketing Cloud with Salesforce CRM (Sales/Service Cloud), external systems, and advertising platforms. Develop documentation, solution designs, and technical playbooks. Required Qualifications: 8+ years of experience in Salesforce ecosystem with 3+ years specifically in Salesforce Marketing Cloud (SFMC) . Strong knowledge of SFMC modules: Journey Builder, Email Studio, Automation Studio, Contact Builder, Mobile Studio, and Advertising Studio . Expertise in AMPScript, SQL, and SSJS (Server-Side JavaScript). Experience integrating with Salesforce CRM and third-party platforms via API or ETL tools. Salesforce Certifications preferred: Marketing Cloud Architect, Marketing Cloud Consultant, Email Specialist . Strong communication and project management skills. Preferred Qualifications: Experience with Interaction Studio / Personalization, CDP, or other real-time personalization tools. Familiarity with tools like Datorama (Marketing Intelligence), Google Analytics, or Adobe Analytics. Experience in industries like retail, healthcare, fintech, or telecom where campaign automation is critical. Prior agency or consulting background preferred. What We Offer: Exciting projects with global brands and cross-cloud integrations. Collaborative team environment with growth opportunities. Training and support for Salesforce certifications and continued learning. Competitive salary and performance-based incentives.

Location: Magarpatta, Pune Job Type: Full-time / Contract Experience Level: 8+ years in Salesforce ecosystem with 2+ years in Data Cloud (formerly Customer Data Platform) Industry: IT Services / Consulting Reports To: Head of Salesforce Practice / CTO Job Summary: We are seeking a highly skilled Salesforce Data Cloud Architect to lead the design, implementation, and optimization of Salesforce Data Cloud solutions. The ideal candidate will have a deep understanding of customer data platforms (CDPs), data modeling, ingestion pipelines, identity resolution, and real-time personalization strategies. Youll work closely with stakeholders to unify customer data across touchpoints and drive actionable insights. Key Responsibilities: Design scalable, high-performance Salesforce Data Cloud architecture aligned with business goals. Lead the implementation of data ingestion, transformation, identity resolution, and activation workflows. Collaborate with business and technical teams to gather requirements and translate them into Data Cloud solutions. Define and maintain data models, unification rules, calculated insights, and segmentation strategies. Integrate external data sources (e.g., AWS S3, CRM, POS, Web, Mobile) into Salesforce Data Cloud using connectors and custom integrations. Ensure governance, security, and compliance of customer data within the platform. Create documentation, playbooks, and reusable assets for future projects. Mentor developers and admins on Data Cloud best practices and features. Work closely with Salesforce AE/CSM and support teams to resolve complex issues. Required Qualifications: 8+ years in Salesforce ecosystem including Sales, Service, or Marketing Cloud. 2+ years of hands-on experience with Salesforce Data Cloud / Customer Data Platform (CDP). Strong understanding of data architecture, ETL, customer identity resolution, and segmentation strategies. Experience with Salesforce tools like Data Stream, Data Lake Objects, Calculated Insights, and Activation Targets. Familiarity with data integration tools such as Mulesoft, Informatica, or AWS Glue. Salesforce certifications preferred: Data Cloud Consultant , Integration Architect , or Application Architect . Excellent communication, stakeholder management, and documentation skills. Preferred Qualifications: Experience with AI/ML in customer analytics or real-time personalization. Familiarity with marketing platforms (e.g., Salesforce Marketing Cloud, Adobe, Braze). Experience working in B2B/B2C industries like retail, telecom, financial services, or healthcare. What We Offer: Opportunity to work on cutting-edge Salesforce Data Cloud projects. Collaborative work environment with a team of top-tier Salesforce professionals. Access to learning resources and certification support. Competitive compensation and performance incentives.

So, what’s the role all about? As a Senior Salesforce Engineer, you are responsible for leading the creation and maintenance of customized solutions on the Salesforce platform. This involves designing, developing, and enhancing applications to address specific business needs and maximize the potential of Salesforce. Additionally, provide technical guidance to teams, ensuring the quality and effectiveness of the implemented solutions. How will you make an impact? Design, develop, and customize solutions within the Salesforce platform to meet business requirements, utilizing Apex, Visualforce, Lightning Components, and other relevant technologies. Collaborate with cross-functional teams, including business analysts, architects, and administrators, to understand requirements and translate them into effective technical solutions. Customize and configure Salesforce to create workflows, automation, custom objects, fields, and page layouts to streamline business processes. Integrate Salesforce with other systems and platforms, ensuring data consistency, smooth workflows, and a unified user experience. Maintain and enhance existing Salesforce applications, troubleshoot issues, and provide timely support to users, ensuring system stability and performance. Drive continuous improvement by staying current with Salesforce updates, industry trends, and emerging technologies to recommend innovative solutions. Maintain quality, ensure responsiveness, and help optimize new and existing systems. Have you got what it takes? Preferably Associate or Bachelor's degree in Computer Science, Software Engineering, or a related field or equivalent experience. 4-7 years of experience developing applications on the Salesforce platform, demonstrating the ability to lead development projects and solve technical challenges. Salesforce Platform Developer I and Platform Developer II certifications are required. Previous experience providing technical guidance. 4+ years of software development experience Salesforce Platform Developer I and Platform Developer II certifications are required. Previous experience providing technical guidance Proficiency in customizing and configuring Salesforce Lightning components, Aura components, and Lightning Web Components. Strong experience with Apex, Visualforce, SOQL, and JavaScript within the Salesforce ecosystem. Proven expertise in designing and implementing integrations with other systems using APIs, REST, SOAP, etc. Experience with Salesforce declarative features, including Process Builder, Flows, Workflow Rules, and Approval Processes You will have an advantage if you also have: Familiarity with CI/CD practices for Salesforce deployments. Strong problem-solving skills to analyze complex requirements and design effective technical solutions within the Salesforce ecosystem. Effective communication and collaboration skills to interact with cross-functional teams, gather requirements, and convey technical concepts to non-technical stakeholders. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7077 Reporting into: Tech Manager Role Type: Individual Contributor

Job Title: Salesforce Business Analyst/Functional Consultant - Consultant - GN SONG Platforms - Salesforce (Service) Management Level: Consultant Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills: Salesforce CRM platform implementations Good to have skills: Pre-sales activities, service experience design, customer journey mapping, user research Job Summary : As a Salesforce Business Analyst/Functional Consultant, you will be responsible for designing, building, and configuring Salesforce applications to meet business process and application requirements. Your typical day will involve working with the development team, analyzing business requirements, and developing solutions to meet those requirements. Roles & Responsibilities: Provide consulting support on Salesforce projects by working closely with clients to conduct design sessions, gather and refine requirements, and ensure the solution aligns with their needs. Present regular working demos to stakeholders and work alongside the implementation team on delivery and implementation tasks. Apply industry knowledge to support the implementation of Salesforce solutions tailored to specific client needs. Contribute to the development of business cases and value propositions, providing support in data analysis and presentation preparation. Collaborate with project teams to ensure successful delivery of Salesforce implementations. Engage in pre-sales activities such as responding to RFPs, developing proofs of concept, crafting impactful presentations, demonstrating solutions during client meetings, and contributing to effort and cost estimation processes. Contribute to initiatives by developing points of view, creating reusable assets in the customer service space, analyzing industry research and market trends, and introducing innovative solutions. Professional & Technical Skills: Demonstrated experience in consulting roles such as solution demonstration and requirement gathering within the Salesforce ecosystem is strongly preferred. Strong skills in managing stakeholder expectations and effectively addressing issues and risks to ensure project success. Apply key business analysis skills:Focus on process analysis and designing/redesigning service processes with the purpose of resolving process bottlenecks and pain areas. Familiarity with specific industry requirements and the ability to apply this knowledge to Salesforce solutions. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations, and functional needs. Familiarity with service experience design, including customer journey mapping and user research. Exposure to pre-sales activities with a strong willingness to develop further in this area. Additional Information: The ideal candidate will possess a strong educational background in business administration or a related field, along with a proven track record of delivering impactful solutions using Salesforce CRM. This position is based at our Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune or Hyderabad office. Qualifications Experience: 4 to 8 years of experience Educational Qualification: MBA from a tier 1 institute

The Global Network SONG Practice | Platforms - Salesforce Join our team of GN SONG consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice:GN SONG Platforms - Salesforce (Service) I Areas of Work:Salesforce Business Analyst/Functional Consultant - SFDC | Level: Consultant | Location:Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad, Kolkata | Years of Exp:4 to 8 Years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Global Network SONG practice. The SONG practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation , Commerce & Sales , and Advanced Customer Engagement . These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following Provide consulting support on Salesforce projects by working closely with clients to conduct design sessions, gather and refine requirements, and ensure the solution aligns with their needs. Present regular working demos to stakeholders and work alongside the implementation team on delivery and implementation tasks. Apply industry knowledge to support the implementation of Salesforce solutions tailored to specific client needs. Contribute to the development of business cases and value propositions, providing support in data analysis and presentation preparation. Collaborate with project teams to ensure successful delivery of Salesforce implementations Engage in pre-sales activities such as responding to RFPs, developing proofs of concept, crafting impactful presentations, demonstrating solutions during client meetings, and contributing to effort and cost estimation processes Contribute to initiatives by developing points of view, creating reusable assets in the customer service space, analyzing industry research and market trends, and introducing innovative solutions. Bring your best skills forward to excel at the role: Demonstrated experience in consulting roles such as solution demonstration and requirement gathering within the Salesforce ecosystem is strongly preferred Strong skills in managing stakeholder expectations and effectively addressing issues and risks to ensure project success. Apply key business Analysis skills: Focus on process analysis and designing/redesigning Service processes with the purpose of resolving process bottlenecks and pain areas Familiarity with specific industry requirements and the ability to apply this knowledge to Salesforce solutions. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs Familiarity with service experience design, including customer journey mapping and user research Exposure to pre-sales activities with a strong willingness to develop further in this area. Read about us Blogs Qualifications Your experience counts! MBA from a tier 1 institute 1-5 years of experience in Salesforce CRM platform implementations Effective communication skills, strong analytical abilities and problem-solving skills are required. Must have strong business & data analytics/excel skills and presentation skills At least one Salesforce certification is preferred. What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Global Network Song | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to develop innovative solutions and ensure seamless application functionality. Roles & Responsibilities:-4-8 years of professional software development experience in Salesforce-Minimum 3 years of experience working with Service Cloud-Experience in the Salesforce ecosystem, including development with Apex, Visualforce, Custom Objects, Workflows, Triggers, and Jobs-Hands-on experience with the Salesforce Lightning framework-Salesforce Certified Developer certification required for this role-Nice to Have:Understanding of modern UI technologies and frameworks like AngularJS, React, AJAX, Bootstrap Professional & Technical Skills: Must To Have Skills: Proficiency in Salesforce Lightning Web Components Strong understanding of Salesforce development best practices Experience with Salesforce integration and customization Hands-on experience in Salesforce configuration and customization Good To Have Skills: Salesforce Certified Platform Developer II Additional Information: The candidate should have a minimum of 5 years of experience in Salesforce Lightning Web Components This position is based at our Hyderabad office A 15 years full-time education is required Qualification 15 years full time education

Req ID: 323378 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce Data Cloud Specialist to join our team in Hyderabad, Telangana (IN-TG), India (IN). "Job TitleSalesforce Data Cloud Specialist LocationHybrid Experience3-5 years Job Summary: We are seeking a skilled Salesforce Data Cloud Specialist to manage and optimize customer data platforms, ensuring seamless integration and data orchestration across Salesforce ecosystems. The ideal candidate will have strong expertise in managing Data Cloud, configuring customer data platforms, and aligning data models with business needs to provide actionable insights. Key Responsibilities: Implement and configure Salesforce Data Cloud to unify and segment customer data effectively. Design and manage data models that integrate seamlessly with Salesforce platforms, ensuring high-quality data ingestion and transformation. Work closely with stakeholders to understand business requirements and translate them into technical solutions. Build and manage data pipelines to aggregate and cleanse data from multiple sources. Develop rules for data normalization, identity resolution, and deduplication. Ensure data compliance, security, and privacy standards are maintained. Collaborate with marketing, sales, and analytics teams to leverage Data Cloud capabilities to improve customer engagement and personalization. Troubleshoot and optimize Data Cloud performance, ensuring timely resolution of issues. Required Skills and Qualifications: Strong hands-on experience with Salesforce Data Cloud (formerly known as Customer Data Platform). Proficiency in data modeling, ETL processes, and data integration with Salesforce ecosystems. Knowledge of Salesforce CRM, Marketing Cloud, and related modules. Experience with API integrations and data connectors. Familiarity with identity resolution and customer segmentation techniques. Strong understanding of data governance, privacy, and compliance requirements. Analytical mindset with the ability to derive actionable insights from data. Excellent communication and collaboration skills. Preferred Skills: Salesforce certifications such as Salesforce Certified Data Cloud Specialist or related certifications. Hands-on experience with SQL, Python, or other data manipulation tools. Familiarity with AI/ML models for predictive analytics in customer data. Educational Qualifications: Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field." About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Computer Science, Cloud, CRM, Database, SQL, Technology

3+ years of experience in Salesforce business development & IT staffing sales(Salesforce). Proficient in account executive connections, project implementation(Salesforce), lead generation(Salesforce) & staff augmentation (Salesforce).

We are seeking a dedicated and detail-oriented Salesforce developer to optimize and expand our Salesforce CRM capabilities. This role requires translating complex business needs into efficient technical solutions that align with organizational goals. The developer will work closely with stakeholders, including project managers, business analysts, and team members, to design custom applications, build integrations, and ensure seamless data workflows Role & responsibilities Education. A bachelors degree in computer science, information technology, or a related field is essential, with a masters degree preferred for advanced roles. Experience. 5+ years of experience in Salesforce application development, software engineering, and working with the Salesforce ecosystem. Certifications. Valid Salesforce certifications such as Platform Developer I, App Builder, or Salesforce Administrator demonstrate expertise in Salesforce tools. Technical skills. Proficiency in Apex, JavaScript, SOQL, HTML, and CSS, and familiarity with Python, MySQL, or other database tools. Problem-solving abilities. Strong problem-solving skills for troubleshooting technical issues and improving existing systems. Analytical skills. Expertise in data modeling, debugging, and implementing salesforce solutions that align with business needs. Communication skills. Excellent ability to explain technical concepts to stakeholders and collaborate effectively with cross-functional teams. Knowledge of Salesforce tools. Hands-on experience with tools like Salesforce Lightning, Visualforce pages, automation tools, and dashboards.

As a Senior Salesforce Developer, you will be responsible for designing, developing, and implementing Salesforce applications and solutions that align with our business objectives. You will lead technical initiatives, mentor junior developers, and work closely with stakeholders to deliver high-quality, scalable solutions on the Salesforce platform. Key Responsibilities: Lead the design and development of Salesforce applications using Apex, Visualforce, Lightning components, and other related technologies. Architect and implement integrations between Salesforce and external systems using REST/SOAP APIs. Optimize and enhance existing Salesforce applications, ensuring high performance and scalability. Collaborate with product owners, business analysts, and other stakeholders to define requirements and translate them into technical specifications. Conduct code reviews, provide constructive feedback, and ensure adherence to best practices and coding standards. Mentor and support junior developers, fostering their growth and enhancing team capabilities. Stay up-to-date with Salesforce releases and new features, evaluating their potential impact on the organization. Maintain comprehensive documentation of technical specifications, architectural decisions, and system configurations. Proactively identify and resolve technical issues and challenges in a timely manner. Contribute to strategic planning and decision-making for Salesforce initiatives and projects. Required Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. 5+ years of experience as a Salesforce Developer with a proven track record of successful implementations. Strong proficiency in Apex, Visualforce, Lightning components, and Salesforce APIs (REST/SOAP). Extensive experience with Salesforce configuration, customization, and the Salesforce ecosystem. In-depth knowledge of Salesforce best practices, security, and governance. Strong understanding of data modeling, workflows, and processes within Salesforce. Experience leading projects and mentoring team members in a collaborative environment. Excellent problem-solving skills and the ability to think critically and creatively. Effective communication and interpersonal skills to engage with technical and non-technical stakeholders. Preferred Qualifications: Salesforce Developer certifications (e.g., Salesforce Platform Developer II, Salesforce Architect). Experience with Salesforce Lightning Experience and Lightning Web Components (LWC). Familiarity with DevOps practices and tools for CI/CD in Salesforce environments. Knowledge of integration tools (e.g., MuleSoft, Informatica) and patterns.

Your Impact Function as the Marketing Cloud Subject Matter Expert (SME) for the technical and operational configuration (and needs) of the customer. Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion. Cultivate and maintain stakeholder relationships with the customers IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce Marketing platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer Acting as an advisor to your customers for the adoption of new features of Salesforces annual release schedules and identifying potential challenges and risks to your customer's implementation Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customers need. Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Minimum Skills: Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, Customer Success Manager, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Coordinate and work closely with high volume events and/or key events for the customer. Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects. Preferred Requirements: +2 years in Salesforce Ecosystem. Salesforce product certifications are a plus (Marketing Associate, Marketing Cloud Administrator, Salesforce Certified Associate, Marketing Cloud Account Engagement Specialist, Marketing Cloud Email Specialist). Deep understanding of Marketing Cloud, marketing automation, personalization, advertising, and/or marketing platforms. Deep understanding of Digital Marketing processes, challenges and trends Knowledge of Salesforce Marketing Cloud features and applications and able to articulate the value and how a Customer can benefit from Signature Success for Marketing Cloud Knowledge of Salesforce product suite and features, capabilities, best use, and how to deploy, including knowledge of the Salesforce platform and ecosystem. Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Job Title: Salesforce Business Analyst/Functional Consultant - Consultant - GN SONG Platforms - Salesforce (Service) Management Level: Consultant Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills: Salesforce CRM platform implementations Good to have skills: Pre-sales activities, service experience design, customer journey mapping, user research Job Summary : As a Salesforce Business Analyst/Functional Consultant, you will be responsible for designing, building, and configuring Salesforce applications to meet business process and application requirements. Your typical day will involve working with the development team, analyzing business requirements, and developing solutions to meet those requirements. Roles & Responsibilities: Provide consulting support on Salesforce projects by working closely with clients to conduct design sessions, gather and refine requirements, and ensure the solution aligns with their needs. Present regular working demos to stakeholders and work alongside the implementation team on delivery and implementation tasks. Apply industry knowledge to support the implementation of Salesforce solutions tailored to specific client needs. Contribute to the development of business cases and value propositions, providing support in data analysis and presentation preparation. Collaborate with project teams to ensure successful delivery of Salesforce implementations. Engage in pre-sales activities such as responding to RFPs, developing proofs of concept, crafting impactful presentations, demonstrating solutions during client meetings, and contributing to effort and cost estimation processes. Contribute to initiatives by developing points of view, creating reusable assets in the customer service space, analyzing industry research and market trends, and introducing innovative solutions. Professional & Technical Skills: Demonstrated experience in consulting roles such as solution demonstration and requirement gathering within the Salesforce ecosystem is strongly preferred. Strong skills in managing stakeholder expectations and effectively addressing issues and risks to ensure project success. Apply key business analysis skills:Focus on process analysis and designing/redesigning service processes with the purpose of resolving process bottlenecks and pain areas. Familiarity with specific industry requirements and the ability to apply this knowledge to Salesforce solutions. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations, and functional needs. Familiarity with service experience design, including customer journey mapping and user research. Exposure to pre-sales activities with a strong willingness to develop further in this area. Additional Information: The ideal candidate will possess a strong educational background in business administration or a related field, along with a proven track record of delivering impactful solutions using Salesforce CRM. This position is based at our Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune or Hyderabad office. Qualifications Experience: 4 to 8 years of experience Educational Qualification: MBA from a tier 1 institute

Experience: 6-8years Category: Development location: Chennai / Bangalore/Hyderabad Position ID: J0325-1195 Employment Type: Full Time : Lead the design, development, and customization of Salesforce applications on Communication Cloud, and have knowledge of Sales Cloud, Service Cloud, and other Salesforce-related platforms. Collaborate with stakeholders to understand business requirements and translate them into intuitive, scalable Salesforce designs and solutions. Develop high-fidelity wireframes, prototypes, and user interface designs for Salesforce applications. Optimize user experience (UX) by identifying opportunities to improve workflows, navigation, and performance within Salesforce. Ensure that all Salesforce designs comply with design best practices, security guidelines, and user accessibility standards. Work with Salesforce developers to ensure seamless integration of front-end design with back-end development. Provide mentorship and guidance to junior Salesforce designers and developers. Maintain strong knowledge of new Salesforce features and trends to continuously improve platform capabilities. Participate in design reviews, ensuring quality standards are upheld. Collaborate with QA teams to ensure that designs are implemented accurately and thoroughly tested. Troubleshoot and resolve user interface (UI) issues as they arise, providing high-level problem-solving support. Ensure Salesforce applications are optimized for mobile and desktop platforms. Required qualifications to be successful in this role: 6+ years of experience in Salesforce design or development, with at least 2+ years in a senior role. Strong proficiency in Salesforce platform components such as Sales Cloud, Communication Cloud, Service Cloud, Lightning Web Components (LWC), Visualforce, Apex, and others. Expertise in UX/UI design, with a deep understanding of design principles, wireframing, and prototyping tools (e.g., Sketch, Figma, Adobe XD). Proven experience in designing custom applications and features within Salesforce. Strong communication skills, with the ability to work closely with business analysts, product managers, and technical teams. Ability to solve complex problems and design user-centric solutions. In-depth knowledge of the Salesforce ecosystem, including data models, security configurations, and best practices. Experience with Agile methodologies and working in cross-functional teams. Salesforce certifications (Salesforce Certified Application Architect, Salesforce Certified Omnistudio Developer, Salesforce CPQ Specialist, Copado Fundamentals or others) preferred. Experience with integration tools and APIs in Salesforce is a plus. Preferred Skills: Familiarity with additional Salesforce products like Vlocity, or Einstein Analytics. Background in business process mapping and optimization. Experience in Copado Experience with modern JavaScript frameworks (React, Angular, etc.) in combination with Salesforce Lightning components. Salesforce Platform Developer I or II certification. Salesforce Omnistudio Developer certification Skills: RESTful (Rest-APIs) Salesforce Sales Cloud Salesforce Solution Design Velocity Telecommunications

Position Description Level 2 | 4-6 Years Primary Skill: Java programming Secondary Skill: HTML, CSS, Bootstrap and JavaScript, Java/J2EE, Springboot, Microservices Databases: MySQL, PostgreSQL, Oracle, Elastic Search and MongoDB Build tools : Maven, Ant, Gradle 5 years working experience on JAVA and other open source technologies Strong Knowledge of object-oriented JAVA programming, Design Concepts & Design patterns, UML Strong knowledge of HTML, CSS, Bootstrap and JavaScript, Java/J2EE, Springboot, Microservices Good knowledge in MySQL, PostgreSQL, Oracle, Cassandra, Elastic Search and MongoDB Strong knowledge of building the Java-based Build tools : Maven, Ant, Gradle Good experience of creating APIs and integrating third party APIs, RESTful services and JSON/SOAP. Optimizing performance for the modules written by himself and Team members Ability to think at a high level and see the big picture as well as the technical detail Experience in the developing and designing front-end web architecture with high-performance. Manage teams towards resolutions of technical issues during deployments/integrations with multiple stakeholders Good experience in implementation of Design Concepts, Patterns and Principles Solid knowledge of software development life cycle. Ability to engage with the client in technology discussions. Excellent communication skills and Good problem-solving skills. Your future duties and responsibilities Required qualifications to be successful in this roleBehavioral Competencies : Proven experience of delivering process efficiencies and improvements Clear and fluent English (both verbal and written) Ability to build and maintain efficient working relationships with remote teams Demonstrate ability to take ownership of and accountability for relevant products and services Ability to plan, prioritise and complete your own work, whilst remaining a team player Willingness to engage with and work in other technologies Note: This job description is a general outline of the responsibilities and qualifications typically associated with the Virtualization Specialist role. Actual duties and qualifications may vary based on the specific needs of the organization.

The Global Network SONG Practice | Platforms - Salesforce Join our team of GN SONG consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice:GN SONG Platforms - Salesforce (Service) I Areas of Work:Salesforce Business Analyst/Functional Consultant - SFDC | Level: Analyst | Location:Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad, Kolkata | Years of Exp:1-4 Years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Global Network SONG practice. The practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation , Commerce & Sales , and Advanced Customer Engagement . These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following Provide consulting support on Salesforce projects by working closely with clients to conduct design sessions, gather and refine requirements, and ensure the solution aligns with their needs. Present regular working demos to stakeholders and work alongside the implementation team on delivery and implementation tasks. Apply industry knowledge to support the implementation of Salesforce solutions tailored to specific client needs. Contribute to the development of business cases and value propositions, providing support in data analysis and presentation preparation. Collaborate with project teams to ensure successful delivery of Salesforce implementations Engage in pre-sales activities such as responding to RFPs, developing proofs of concept, crafting impactful presentations, demonstrating solutions during client meetings, and contributing to effort and cost estimation processes Contribute to initiatives by developing points of view, creating reusable assets in the customer service space, analyzing industry research and market trends, and introducing innovative solutions. Bring your best skills forward to excel at the role: Demonstrated experience in consulting roles such as solution demonstration and requirement gathering within the Salesforce ecosystem is strongly preferred Strong skills in managing stakeholder expectations and effectively addressing issues and risks to ensure project success. Apply key business Analysis skills: Focus on process analysis and designing/redesigning Service processes with the purpose of resolving process bottlenecks and pain areas Familiarity with specific industry requirements and the ability to apply this knowledge to Salesforce solutions. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs Familiarity with service experience design, including customer journey mapping and user research Exposure to pre-sales activities with a strong willingness to develop further in this area. Read about us Qualifications Your experience counts! MBA from a tier 1 institute 1-5 years of experience in Salesforce CRM platform implementations Effective communication skills, strong analytical abilities and problem-solving skills are required. Must have strong business & data analytics/excel skills and presentation skills At least one Salesforce certification is preferred. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit Song | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference,

The Global Network SONG Practice | Platforms - Salesforce Join our team of GN SONG consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice:GN SONG Platforms - Salesforce (Service) I Areas of Work:Salesforce Business Analyst/Functional Consultant - SFDC | Level: Consultant | Location:Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad, Kolkata | Years of Exp:4 to 8 Years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Global Network SONG practice. The SONG practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation , Commerce & Sales , and Advanced Customer Engagement . These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following Provide consulting support on Salesforce projects by working closely with clients to conduct design sessions, gather and refine requirements, and ensure the solution aligns with their needs. Present regular working demos to stakeholders and work alongside the implementation team on delivery and implementation tasks. Apply industry knowledge to support the implementation of Salesforce solutions tailored to specific client needs. Contribute to the development of business cases and value propositions, providing support in data analysis and presentation preparation. Collaborate with project teams to ensure successful delivery of Salesforce implementations Engage in pre-sales activities such as responding to RFPs, developing proofs of concept, crafting impactful presentations, demonstrating solutions during client meetings, and contributing to effort and cost estimation processes Contribute to initiatives by developing points of view, creating reusable assets in the customer service space, analyzing industry research and market trends, and introducing innovative solutions. Bring your best skills forward to excel at the role: Demonstrated experience in consulting roles such as solution demonstration and requirement gathering within the Salesforce ecosystem is strongly preferred Strong skills in managing stakeholder expectations and effectively addressing issues and risks to ensure project success. Apply key business Analysis skills: Focus on process analysis and designing/redesigning Service processes with the purpose of resolving process bottlenecks and pain areas Familiarity with specific industry requirements and the ability to apply this knowledge to Salesforce solutions. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs Familiarity with service experience design, including customer journey mapping and user research Exposure to pre-sales activities with a strong willingness to develop further in this area. Read about us Blogs Qualifications Your experience counts! MBA from a tier 1 institute 1-5 years of experience in Salesforce CRM platform implementations Effective communication skills, strong analytical abilities and problem-solving skills are required. Must have strong business & data analytics/excel skills and presentation skills At least one Salesforce certification is preferred. What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Global Network Song | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team

So, what’s the role all about? As a Specialist Salesforce Engineer, you are responsible for leading the creation and maintenance of customized solutions on the Salesforce platform. This involves designing, developing, and enhancing applications to address specific business needs and maximize the potential of Salesforce. Additionally, provide technical guidance to teams, ensuring the quality and effectiveness of the implemented solutions. How will you make an impact? Design, develop, and customize solutions within the Salesforce platform to meet business requirements, utilizing Apex, Visualforce, Lightning Components, and other relevant technologies. Collaborate with cross-functional teams, including business analysts, architects, and administrators, to understand requirements and translate them into effective technical solutions. Customize and configure Salesforce to create workflows, automation, custom objects, fields, and page layouts to streamline business processes. Integrate Salesforce with other systems and platforms, ensuring data consistency, smooth workflows, and a unified user experience. Maintain and enhance existing Salesforce applications, troubleshoot issues, and provide timely support to users, ensuring system stability and performance. Drive continuous improvement by staying current with Salesforce updates, industry trends, and emerging technologies to recommend innovative solutions. Maintain quality, ensure responsiveness, and help optimize new and existing systems. Have you got what it takes? Preferably Associate or Bachelor's degree in Computer Science, Software Engineering, or a related field or equivalent experience. 8-11 years of experience developing applications on the Salesforce platform, demonstrating the ability to lead development projects and solve technical challenges. Salesforce Platform Developer I and Platform Developer II certifications are required. Previous experience providing technical guidance. 8+ years of software development experience Salesforce Platform Developer I and Platform Developer II certifications are required. Previous experience providing technical guidance Proficiency in customizing and configuring Salesforce Lightning components, Aura components, and Lightning Web Components. Strong experience with Apex, Visualforce, SOQL, and JavaScript within the Salesforce ecosystem. Proven expertise in designing and implementing integrations with other systems using APIs, REST, SOAP, etc. Experience with Salesforce declarative features, including Process Builder, Flows, Workflow Rules, and Approval Processes You will have an advantage if you also have: Familiarity with CI/CD practices for Salesforce deployments. Strong problem-solving skills to analyze complex requirements and design effective technical solutions within the Salesforce ecosystem. Effective communication and collaboration skills to interact with cross-functional teams, gather requirements, and convey technical concepts to non-technical stakeholders. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 6336 Reporting into: Tech Manager Role Type: Individual Contributor

The Global Network SONG Practice | Platforms - Salesforce Join our team of GN SONG consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice:GN SONG Platforms - Salesforce (Service) I Areas of Work:Salesforce Business Analyst/Functional Consultant - SFDC | Level: Analyst | Location:Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad, Kolkata | Years of Exp:1-4 Years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Global Network SONG practice. The practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation , Commerce & Sales , and Advanced Customer Engagement . These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following Provide consulting support on Salesforce projects by working closely with clients to conduct design sessions, gather and refine requirements, and ensure the solution aligns with their needs. Present regular working demos to stakeholders and work alongside the implementation team on delivery and implementation tasks. Apply industry knowledge to support the implementation of Salesforce solutions tailored to specific client needs. Contribute to the development of business cases and value propositions, providing support in data analysis and presentation preparation. Collaborate with project teams to ensure successful delivery of Salesforce implementations Engage in pre-sales activities such as responding to RFPs, developing proofs of concept, crafting impactful presentations, demonstrating solutions during client meetings, and contributing to effort and cost estimation processes Contribute to initiatives by developing points of view, creating reusable assets in the customer service space, analyzing industry research and market trends, and introducing innovative solutions. Bring your best skills forward to excel at the role: Demonstrated experience in consulting roles such as solution demonstration and requirement gathering within the Salesforce ecosystem is strongly preferred Strong skills in managing stakeholder expectations and effectively addressing issues and risks to ensure project success. Apply key business Analysis skills: Focus on process analysis and designing/redesigning Service processes with the purpose of resolving process bottlenecks and pain areas Familiarity with specific industry requirements and the ability to apply this knowledge to Salesforce solutions. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs Familiarity with service experience design, including customer journey mapping and user research Exposure to pre-sales activities with a strong willingness to develop further in this area. Read about us Qualifications Your experience counts! MBA from a tier 1 institute 1-5 years of experience in Salesforce CRM platform implementations Effective communication skills, strong analytical abilities and problem-solving skills are required. Must have strong business & data analytics/excel skills and presentation skills At least one Salesforce certification is preferred. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit Song | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference,