Salesforce Product Owner

3 - 7 years

0 Lacs

Posted:6 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You are a strategic and detail-oriented Product Owner responsible for leading the roadmap and delivery of a Customer Onboarding Application on Salesforce AppExchange, specifically focusing on the Consumer Goods and Retail Execution domain. Your role is crucial in defining the product vision, ensuring high-quality releases, and generating continuous value for Salesforce customers operating in high-volume, route-to-market, and retail execution environments. Your primary responsibilities include defining and owning the product roadmap for the Customer Onboarding application, collaborating with stakeholders to understand Customer Experience (CX) and feedback, translating business needs into detailed product requirements and user stories, prioritizing the product backlog, and ensuring seamless onboarding capability delivery. You will work with UX designers to create user-friendly experiences tailored for various roles and collaborate with Salesforce development teams to meet retail execution requirements. As the Product Owner, you will serve as the voice of the customer, leveraging insights to refine product capabilities, support Agile ceremonies, ensure compliance with Salesforce AppExchange standards, and analyze KPIs related to onboarding speed and field usage. Additionally, you will be responsible for building and maintaining go-to-market content, onboarding guides, product training, and collaborating with marketing on brand and marketing strategy. The ideal candidate for this role should have experience launching or supporting Salesforce AppExchange products, exposure to integration with ERP systems in consumer goods, understanding of digital onboarding best practices, domain expertise in Consumer Goods and Retail Execution, and familiarity with Agile/Scrum frameworks. Strong stakeholder management, communication skills, and experience with tools like Jira or Azure DevOps for writing Epics and User Stories are essential. Preferred qualifications include a Bachelor's degree in computer science or related field, Salesforce certifications, and 5+ years of experience in product ownership or management, with a minimum of 3 years working with Salesforce products. Joining this role will allow you to shape a key product in the Salesforce AppExchange, be part of a global team passionate about customer success and digital transformation, and experience flexibility, autonomy, and continuous learning opportunities within the Salesforce ecosystem.,

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