Salesforce Product Owner

5 years

0 Lacs

Posted:1 month ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description


We are seeking a proactive and technically adept Product Owner who thrives in a fast-paced, highly collaborative environment. The ideal candidate will work closely with AMER-based business stakeholders (Director level and above) to gather in-depth requirements, translate them into clear and actionable user stories, and drive product development through geographically distributed engineering teams.


Certifications

Mandatory

Good to have

Mandatory

Good to have

Note

Locations


Key Responsibilities:

• Act as the voice of the customer by owning and refining a clear, compelling product backlog aligned with business goals.

• Partner with senior business stakeholders in the AMER region to understand strategic objectives and translate them into product requirements and prioritized user stories.

• Champion and adhere to the BT Product Operating Model, ensuring products are delivered with scalability, security, and operational readiness in mind.

• Lead agile ceremonies including sprint planning. backlog grooming, stand-ups, demos, and retrospectives with precision and consistency.

• Collaborate closely with engineering, operations, and QA teams to ensure timely and high-quality delivery of product features.

• Stay informed on the latest Salesforce platform features- especially Al innovations-and bring that knowledge to bear in discussions with highly technical stakeholders.


Required Qualifications:

• 5+ years of experience as a Product Owner in an agile environment (SAFe certified PO, Scrum Master).

• Strong knowledge and hands-on experience with the Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud; Al/Einstein exposure is a plus).

• Proven ability to work with cross-functional teams across multiple time zones.

• Familiarity with agile tools such as Jira, Ahal, Confluence, or equivalent. (GUS is preferred)

• Strong communication and stakeholder management skills, particularly with senior-level business partners.

• Experience working in a SaaS company, with an understanding of customer success operations and metrics.

Preferred Qualifications:

• Salesforce certifications (Admin, Platform App Builder, or Architect-level certs are a strong plus).

• Experience in operational excellence and incident management processes.

• Knowledge of AI/ML capabilities within Salesforce platforms.

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