Key Responsibilities 1. Sales Support & Coordination Assist senior sales executives in managing client accounts and handling inquiries. Coordinate with internal departments to track and ensure on-time order fulfilment. Maintain CRM systems and update customer databases regularly. 2. Documentation & Reporting Prepare and manage sales documents such as quotations, proforma invoices, dispatch schedules, and follow-up emails. Generate and present sales reports (daily/weekly/monthly) for internal review. 3. Client Communication Communicate with clients regarding order updates Be the bridge between the technical team and the client Escalate complex or technical issues to the appropriate department with clear context. 4. Market Research Support the sales team by collecting data on competitors, customer feedback, and pricing trends. Share insights from client interactions to suggest improvements. 5. Order Management Assist in processing, verifying, and documenting orders. Liaise with the logistics team to track shipments and provide customers with timely updates.

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