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3.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
About The Role Skill required: Order to Cash - Master Data Management (MDM) Designation: Order to Cash Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Architect master data solutions across platforms to consolidate content, synchronize data, provide centralized maintenance of unified data, enable rich product content management and print publishing as well as to synchronize global data ensuring consistency and control of master data elements. What are we looking for Education - Chartered AccountantMust have skill required - Oracle Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
We are looking for a self-motivated professional, who will take the Instrument business to new heights. We cannot stress enough the importance of this function for our customers and vendors so we are looking forward to a seasoned sales professional who can make a lasting positive impact in the following areas: Drive Profitable instrument sales order performance and achieve assigned targets on half-yearly basis for West region of India. Design, Align and Implement account strategy for Private/ Public limited companies in Hydrocarbon Processing/ Oil & Energy segment, and prospecting of new accounts. Understanding Budget issues, identifying competition from right beginning, Quoting and Positioning models accordingly to win Tenders including tender documentation. Perform as a segment expert , who understands market issues and trends in Hydrocarbon Processing/ Oil & Energy segment, and provide feedback to management. Maintain healthy Sales funnel and do accurate monthly forecast for every next 6 months. Keeping Accounts Receivable under control by helping concerned team inside organization. Ensuring Overall customer satisfaction , one of the key expected deliverables, by maintaining minimum possible turn around time in each Sales Process. The Profile | Skills and Attitude We are looking for an organised professional with Sales, Time management & Negotiation skills who is willing to develop his/her career in the fast-growing instrument business: Proven Sales track record in analytical/ high value instrument business in Petroleum/ Petrochemical/ Oil & Energy/ Testing Laboratory segment. Previous experience in selling equipment of one or more vendors currently in our portfolio constitute preference. Technical soundness to understand System configuration, Technical specifications, Term & Conditions etc during closing of orders/ Bidding of tenders. Quality of being specific rather than generic, while conveying details to Management as well as customers. Ability to perform negotiations based on Value Added selling approach citing inherent value of product. Skilled in using ERP/ CRM software . Candidate must develop thorough knowledge of ERP software of our company in minimum possible period. Educational Qualifications & Experience M. Sc/B. Sc in Chemistry OR B. Tech/ B.E in Electronics/ Instrumentation. Minimum 3 years of relevant experience. The Offer | Reward and Leadership Framework A multinational business environment in a fast-growing business within a company that is constantly striving to improve people's development, business, and financial performance . An environment where professionals can learn and develop thanks to a proven and successful leadership framework. A competitive compensation and reward package which can meet talent aspirations and goals.
Posted 3 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
About The Role Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for Education - Commerce GraduateMust have skill required - Oracle Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 3 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
About The Role Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Receive and deposit customer payments, apply cash remittances and credits/ adjustments, maintain bad debt reserves and allowances, prepare Accounts Receivable reporting, and post and reconcile Accounts Receivable activity to the general ledger. What are we looking for Education - Commerce GraduateMust have skill required - Oracle Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 3 weeks ago
10.0 - 14.0 years
5 - 9 Lacs
Gurugram
Work from Office
About The Role Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Assoc Manager Qualifications: BCom Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for Accounts Receivable (AR)Cash ApplicationPeople ManagementAbility to establish strong client relationshipAbility to meet deadlinesAbility to perform under pressureCollaboration and interpersonal skillsCommitment to qualityExposure to SAPExposure to Latin American business Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 3 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
About The Role Skill required: Order to Cash - Billing Processing Designation: Order to Cash Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Design the process and configure the technology to support the process of creating and issuing customer invoices that begin with the creation of an invoice and end with the issuance of an invoice and creation of a corresponding receivable. What are we looking for Education - Commerce GraduateMust have skill required - Oracle Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 3 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
About The Role Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for NANA Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 3 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Chennai
Work from Office
About The Role Skill required: Order to Cash - Accounts Receivable Ledger Maintenance Designation: Order to Cash Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Investigate, resolve and troubleshoot unidentified and unapplied cash item and match debit and credit transactions. What are we looking for End to end knowledge in OTCProficient in ms office Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 3 weeks ago
2.0 - 7.0 years
0 - 1 Lacs
Kolkata
Work from Office
Analyst Order Management Function: Operations Location – Kolkata With a startup spirit and 125,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us. Inviting applications for the role of Analyst – Order Management In this role, you will be required to demonstrate analytical and research skills. Responsibilities Handles Quote and Order process for types of products like Spare Parts, Services, Molding. Tracking delivery dates of sales orders Preparation of down payment invoices/ credit memo requests Recording & evaluation of key figures (ERP/ CRM) Clarification/ elaboration of bank securities Master data maintenance (material master, customer master, digital filing) Ability to use superior communication, problem-solving, and analytical skills to frame decisions for senior management and drive optimized decision-making. Excel at delivering the highest levels of client service and enjoy working in a fast-paced and dynamic environment. Able to be self-directed and work independently in order to meet and exceed goals. Work effectively in a team environment. Qualifications Minimum qualifications Bachelor’s degree 1-5 years of professional experience Excellent written and verbal communication skills Proficiency in MS office tools Ready to take new challenges. Ability to work under pressure and flexibility in working hours. Desirable qualifications Prior experience in Supply chain management is preferable. Aerospace and manufacturing background is preferred Knowledge of ERP systems like Oracle, Oracle Fusion or SAP is a plus Ideal industry experience includes heavy manufacturing, industrial engineering. Ability to work with minimum supervision in the cross-cultural environment. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Posted 3 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Position Title : Customer Service Support Years of Experience : 1- 2 years experience Job Experience: Experience in a customer sales order processing, execution, fulfillment in multinational technology corporation Educational : Bachelors degree in commerce, science, business management. Primary Responsibilities: Creating and maintaining of Quotations, Sales Orders, Service Orders, and Customer Owned Material Refurbishment Orders (COM) Generate RAM for material return from global warehouses/customers Places orders, provides information on part pricing and availability, order status, and delivery information Communicates responses back to internal & external customers using communication tools like Apropos etc Perform transactional activities in ESKER & WINSHUTTLE tool Follows up on urgent orders to ensure they have shipped. Prepare weekly, monthly and quarterly reports, including KPIs (Key Performance Indicators) and Operational Metrics Mandatory Skills required to perform the job: Strong knowledge in SAP R/3 SD Module, Customer Service Order Processing & Order Management processes Excellent verbal and written communication skills, able to communicate cross-functionally Good analytical, problem solving and system skills Basic knowledge of SCM/Spares business Knowledge of MS Excel Desirable Skill: Experience in aftermarket Spares Operations or Automotive Understanding of reverse value chain/repair operations Female candidate preferred Note: Candidates are expected to work in shift. Proposed shift timings are 6:30am to 3:30pm
Posted 3 weeks ago
2.0 - 6.0 years
2 - 3 Lacs
Pune
Work from Office
Order Management executive BPO Industry Only Exp- 2+ yrs salary 5.5lpa Location: Pune Immediate Joiner 8920254429 Deepanshi deepanshi.imaginators@gmail.com Required Candidate profile End to End order management Order taking, Order tracking, Order fulfillment BPO environment Retail/CPG ERP systems
Posted 3 weeks ago
3.0 - 8.0 years
2 - 5 Lacs
Mumbai
Work from Office
Preparing quotations for Industrial Customers, Sales/Purchase Orders, etc. Follow-ups/communication with clients for Quotations Maintaining Sales Records/Files in the ERP/SAP System Respond to queries from Customers and provide support when required
Posted 3 weeks ago
2.0 - 7.0 years
3 - 4 Lacs
Mumbai, Mumbai Suburban
Work from Office
Job Title: Assistant Manager Supply Chain Location: Versova Head office Industry: Any or Cosmetics / Personal Care (Trading & Distribution) Reports To: Supply Chain Manager Role Type: Full-time | On-site CTC: - 40k to 45k Monday to Saturday (10.0am to 7.0pm) Job Summary: We are seeking a proactive, detail-oriented Assistant Manager – Supply Chain to support and streamline the end-to-end order processing, logistics, and inventory coordination for our growing cosmetics business. The ideal candidate will play a pivotal role in managing purchase and sales documentation, ensuring timely dispatches, maintaining inventory accuracy, and facilitating smooth coordination between clients, warehouse, and internal teams. Key Responsibilities: Purchase & Order Management Prepare, review, and manage Purchase Orders (POs) and share with suppliers. Create Proforma Invoices (PIs) for B2B and B2C clients and internal teams. Ensure accurate documentation and pricing before order confirmation. Logistics & Dispatch Coordination Coordinate with the warehouse team for timely product dispatches and delivery tracking. Maintain clear communication with courier/logistics partners to resolve delivery issues. Track and update dispatch status for all open orders, ensuring OTIF (On-Time In-Full) performance. Invoicing & Documentation Prepare and record Purchase Invoices and Sales Invoices in the ERP system. Ensure invoices are aligned with approved PIs and dispatch notes. Maintain documentation for audits and reconciliation. Inventory & Reporting Follow up with the warehouse on inventory levels, GRNs, and stock reconciliation . Generate regular reports on pending orders, stock availability, and delivery performance . Support monthly closing activities and inventory audit preparation. Vendor & Client Coordination Communicate with suppliers for delivery timelines, stock availability, and discrepancies. Keep clients and sales teams informed on order status, expected dispatch, and tracking details. Ensure smooth coordination across departments for timely order execution. Key Skills & Qualifications: Bachelor’s degree in Supply Chain, Commerce, Business Administration , or related field 1–5 years of relevant experience in supply chain/logistics (preferably in cosmetics, FMCG, or retail) Hands-on experience with ERP tools (Tally, Zoho, SAP, etc.) , invoicing, and Excel-based reporting. Strong communication, coordination, and follow-up skills Detail-oriented, process-driven, and able to manage multiple tasks under tight timelines Knowledge of logistics processes and documentation will be an added advantage Preferred Candidate Profile: Experience working in B2B and B2C supply chain environments from Any industries. Comfortable coordinating with internal teams, warehouse, and vendors Able to maintain accurate records and ensure timely, error-free order execution
Posted 3 weeks ago
4.0 - 5.0 years
4 - 5 Lacs
Chennai
Work from Office
Ensure Smooth coordination & support of sales operations Preparing sales proposals, presentations /other sales-related documents Coordinating sales activities with partners, including order processing & payment collection Required Candidate profile 3 to 5 yrs Exp in managing channel partners / Dealers Excellent verbal communication skills in English & Hindi compulsory Expertise in Negotiation skills
Posted 3 weeks ago
2.0 - 7.0 years
2 - 7 Lacs
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Genpact Mega Virtual Drive for Order Management, Hyderabad on 10 Jul 2025 Date: 10-Jul-2025 Time: 11 AM to 12:30PM MS Teams Meeting ID: 418 818 569 112 2 Passcode: sC27zL2c Work Location: Hyderabad Shifts: Please be comfortable with night shifts. Inviting candidates for the role of Order Management role - Hyderabad An order management is responsible for overseeing the entire order lifecycle, ensuring timely and efficiently order processing, order validation, order tracking to ensure timely delivery of customer orders. This role requires collaboration between internal and external teams including Sales, warehouse and logistics, transportation, inventory management team to ensure the accurate and timely fulfillment of orders. Responsibilities: • Order Processing: Receive and validate customer orders, ensuring all required information is accurate and complete. • Order Tracking: Monitor order status, from creation to delivery, ensuring timelines are met and proactively identifying any delays. • Customer (Internal and External) Communication: Serve as the point of contact for customers regarding order inquiries, providing updates and resolving issues. • Inventory Coordination: Coordinate with the inventory and warehouse teams to ensure product availability and timely shipment. • Documentation: Maintain accurate order records, updating relevant systems with order status and changes. • Problem Resolution: Address and resolve order discrepancies, including shipping errors, damaged goods, and billing issues. • Collaboration: Work closely with Sales, Finance, and Shipping teams to ensure smooth order processing. • Reporting: Generate and analyze reports on order trends, delays, and customer satisfaction to identify improvement opportunities. Qualifications we seek in you! Minimum Qualifications • Education & Experience: • Bachelors degree in business or related field is preferred. • Relevant experience in order management, customer service, or related roles. • Experience on SAP is an added advantage. Skills & Competencies: • Excellent verbal and written communication abilities. • Strong attention to detail and organizational skills. • Ability to manage multiple tasks and prioritize in a fast-paced environment. • Basic knowledge of MS Office. • Problem-solving mindset with a customer-focused approach. • Strong interpersonal skills to effectively collaborate with internal teams and customers. Why join Genpact? • Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation • Make an impact - Drive change for global enterprises and solve business challenges that matter • Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
1.0 - 2.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Role & responsibilities : Candidate will be handling the CRM activities generation of Sales invoice, booking of orders, Monitoring the dispatches, Preparations of MIS Preferred candidate profile : Candidate Should be well versed in MS Excel, should have proficiency in English and Kannada language, should have working experience in SAP SD model.
Posted 3 weeks ago
3.0 - 8.0 years
3 - 6 Lacs
Chennai
Work from Office
Responsible for on time sales closure in system and month end process. • Monitoring all Warehouses activities (Chennai), Deliveries of all customers and other Issues related to operations. Required Candidate profile Expected to have sound knowledge in Microsoft Excel, logical analysis, and Presentation Actively participate in Management meeting, Process Improvement, and management reporting
Posted 3 weeks ago
2.0 - 7.0 years
3 - 4 Lacs
Hyderabad
Work from Office
JOB DETAILS Designation Executive- E-commerce Operations Organization Name: CBS HUB PVT LTD Company Profile Since inception in 1947, Central Books has been serving schools, addressing core education supplies for all the curriculum needs. Central book shop prides itself as the leader among National distributors for educational products in Indian Market. Since three generations, CB has been serving kindergarten to twelfth standards. Serving to the customized needs of the schools, we have built a reliable client base with a healthy network bridging Educators, publishers and student- parent community. Our uninterrupted association with all of them speaks of Central Books reliability and commitment. To name a few clienteles of repute, we are associated officially with corporate school's which have their presence across Pan India, and to name a few Sri Chaitanya Group, Narayana Group Ravindra Bharathi Schools, St Joseph Schools Delhi Public Schools Johnson grammar schools, Geethanjali group schools and Oakridge International Schools. etc. Corporate Office: Banjara Hills Hyderabad-T.S Role Overview We are looking for a proactive, detail-oriented, and tech-savvy individual to join our operations team. This role will act as a central point of coordination between internal departments, sales teams, and school clients to ensure smooth execution of online sales processes, timely order readiness, system improvements, and seasonal preparedness. Key Responsibilities Coordinate the setup and timely activation of online sales links based on customer requirements. Communicate effectively with internal teams and clients to manage approvals, changes, and updates related to product offerings and orders. Handle and resolve queries from sales teams and external partners in a prompt and professional manner. Maintain accurate operational records, reports, and dashboards to support planning and monitoring. Develop and update standard operating procedures, process documents, templates, and FAQs. Collaborate with system teams for testing new features and providing user feedback for process enhancements. Assist in season preparation activities by helping collect data, pre-allocate workloads, and coordinate team efforts for smooth execution. Required Skills and Qualifications Graduation or Post Graduation. 1- 3 years of relevant experience in e-commerce operations, coordination, or sales support. Strong written and verbal communication skills. Technologically proficient, with familiarity in using Excel, CRMs, ERP platforms, or order management tools. High attention to detail and ability to manage multiple projects simultaneously. Strong problem-solving skills and a customer-focused mindset. Ability to work collaboratively with cross-functional teams under tight timelines. Preferred Skills Experience in EdTech, retail, or e-commerce environments. Prior involvement in pre-sales operations or academic season planning is a plus.
Posted 3 weeks ago
2.0 - 5.0 years
3 - 4 Lacs
Pune
Work from Office
Communicating with customers to provide updates, resolve issues, ensure satisfaction Effective communication channels within the sales team Building & maintaining strong relationships with clients Responding to customer inquiries &addressing concerns Required Candidate profile Proven experience in sales; experience as a sales coordinator will be considered a plus. Proficiency in English communication skills. Well-organized & responsible with an aptitude in problem-solving.
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Vasai, Mumbai (All Areas)
Work from Office
Urgently looking for sales Coordinator for our manufacturing company - located at Andheri West. Candidate from Mumbai western railway line apply Supporting sales for day to day activities client handling Good communication skills required
Posted 3 weeks ago
2.0 - 3.0 years
1 - 2 Lacs
Navi Mumbai
Work from Office
Sales Coordinator with 2-3 years of experiences Preparing quotation of clients as per sales team Editing, Amending, creating orders & item codes & clients communication updates Forwarding the order (sales order) Preparing proforma invoice if required Required Candidate profile Coordination with receipt of order & dispatch of the same as required by client Generating reports like sales report on monthly basis, comparative report C Form & Payment follow up Good Communication
Posted 3 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Receive and deposit customer payments, apply cash remittances and credits/ adjustments, maintain bad debt reserves and allowances, prepare Accounts Receivable reporting, and post and reconcile Accounts Receivable activity to the general ledger. What are we looking for NANA Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 3 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Navi Mumbai
Work from Office
Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations.System & applicationsExperience working in SAP ERRBlackline & Other Technologies would be preferred and added advantage.Sound knowledge of MS Excel & word.Having advanced Excel knowledge would be an added advantage. Communication & Interpersonal skillsAbility to interact with customers for daily operational activities with client SMEExcellent in communication skills both oral and written as needed to interact with customers/internal stakeholders via calls and e-mails. Closely work with team lead to drive process/organizational initiativeMust be able to communicate both orally and in writing with client Reconciliations SME and 3rd parties involved and can raise timely and accurate queries Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 3 weeks ago
5.0 - 10.0 years
5 - 9 Lacs
Pune
Work from Office
Order Management TL Skill-Order Management,Order Fulfillment,Sales Order,Global Supply Chain,Stakeholder,Team Handling 2Yrs On PPR Team Leader Exp Mand 5+Yrs In OM PKG Upto-10LPA PUNE NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile 2Yrs On PPR Team Leader Exp Mand NP-Imm-30Days Skill-Order Management,Order Fulfillment,Sales Order,SCM,SAP,ERP,Global Supply Chain, Stakeholder, Team Handling,Pricing,Agreements, ,Logistic Exp
Posted 3 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Navi Mumbai
Work from Office
Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Receive and deposit customer payments, apply cash remittances and credits/ adjustments, maintain bad debt reserves and allowances, prepare Accounts Receivable reporting, and post and reconcile Accounts Receivable activity to the general ledger. What are we looking for The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.System & applicationsExperience working in SAP ERR Blackline & Other Technologies would be preferred and added advantage.Sound knowledge of MS Excel & word.Having advanced Excel knowledge would be an added advantage. Communication & Interpersonal skillsAbility to interact with customers for daily operational activities with client SMEExcellent in communication skills both oral and written as needed to interact with customers/internal stakeholders via calls and e-mails. Closely work with team lead to drive process/organizational initiativeMust be able to communicate both orally and in writing with client Reconciliations SME and 3rd parties involved and can raise timely and accurate queries Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 3 weeks ago
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