Work from Office
Full Time
Handle inbound and outbound calls professionally, ensuring a positive customer experience
Provide real-time assistance for order placement, status updates, and issue resolution
Communicate clearly and confidently with international customers across multiple time zones
Manage end-to-end order lifecycle including validation, entry, tracking, and fulfilment
Ensure accuracy in data entry and compliance with telecom standards and SLAs
Monitor order queues and proactively follow up on pending or delayed orders
Wipro
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