Sales Operations Associate

Job Description

The Sales Operations Associate plays a vital role in enhancing the efficiency and effectiveness of the sales team by streamlining sales processes and driving performance improvements. This role also involves providing ongoing operational support and fostering the professional development of sales team. Roles and Responsibilities Key Responsibilities: Sales Process Optimization: Design the workflow and implement processes to improve sales cycle, increasing overall efficiency and productivity. Reporting & Data Preparation: Prepare structured data sets and sales reports for performance tracking and decision-making. Process Documentation: Create and update Standard Operating Procedures (SOPs) within the CRM system to streamline workflows. Sales Goal Management: Track sales targets aligning with organizational objectives. Address and resolve the blockages within the system for smooth sales operations . Sales Tool Oversight: Manage the implementation, integration, and ongoing maintenance of CRM systems and sales analytics tools. Operational Sales Support: Provide required assistance to the sales team to ensure they can perform at their best. Required Skills: Should have minimum 2+ years of experience working into Sales operations Should have hands on experience working into data analysis Hands-on working experience in CRM software (Ex. Salesforce) ,and MS-Excel Excellent communication and leadership skills Ability to adapt and solve problems effectively Should have customer centric approach