Sales Officer

About The Opportunity

Role & Responsibilities (Sales Executive)

• Hit monthly and quarterly sales targets by proactively selling flights, holiday packages, hotel stays, visas and ancillary travel services to walk-in and corporate clients.
• Source, qualify and convert leads through in-person consultations, outbound calls, email follow-ups and local B2B outreach to travel agents and corporates.
• Manage end-to-end bookings and ticketing: prepare quotes, confirm reservations, coordinate with suppliers and ensure timely issuance and documentation.
• Maintain and grow corporate accounts and local partnerships—negotiate contracts, create customised packages and upsell ancillary services (insurance, transfers, excursions).
• Update CRM with accurate customer records, sales activity and pipeline; produce regular sales reports and track KPIs (conversion rate, average booking value, revenue).
• Resolve customer queries and complaints on-site, ensure high service standards and contribute to local marketing/promotional initiatives to drive footfall.
  

Skills & Qualifications

• 1–3 years of direct sales experience in travel & tourism, ticketing or hospitality, preferably in an on-site retail or corporate-sales role.
• Proven track record of meeting sales targets and working within KPI-driven environments.
• Excellent verbal and written communication and negotiation skills; confident in face-to-face customer interactions.
• Familiarity with GDS (Amadeus/Travelport) or online booking platforms and basic CRM systems (Zoho, Salesforce) to manage leads and bookings.
• Proficient with MS Office—especially Excel for reporting—and basic invoicing/billing operations.
• Willingness to work on-site across India; legally eligible to work in India and comfortable with flexible hours during peak travel seasons.
  

Preferred

• Experience in corporate travel, MICE, or designing customised holiday packages; local language skills are a plus.
• Diploma/degree in Hospitality, Tourism, Travel Management, or Business is advantageous.
  

Benefits & Culture Highlights

• Competitive base salary plus performance-linked incentives, commission on bookings and clear target-based growth path.
• Employee travel discounts, experiential learning, and on-the-job training in booking systems and client management.
• Collaborative, customer-first culture with strong emphasis on measurable performance and career progression within the travel domain.
  

Location & Workplace