Job
Description
Job Title: Sales Marketing Support Executive Department : Sales & Marketing Reporting To : Executive Sales Director Location : : Sikandrabad, Uttar Pradesh (UPSIDC Industrial Area) Company : Vollert India Pvt. Ltd. (German MNC Precast Construction Technology) Job Purpose To provide end-to-end sales support to the Executive Sales Director and the sales team by handling quotations, order tracking, client coordination, and proactive communication. The role also includes promoting the companys products and solutions through digital channels and supporting online marketing efforts, including use of AI tools like ChatGPT for content creation and lead generation. Key Responsibilities Sales Support & Coordination Prepare and issue timely and accurate quotations, proposals, and commercial offers in coordination with the sales and technical teams. Track and follow up on open quotations and convert them into active orders. Maintain and update CRM systems and sales trackers regularly. Coordinate between internal departments (design, production, logistics, etc.) and clients to ensure smooth project execution. Assist in preparing sales presentations, project documentation, and client-specific proposals. Maintain organized records of client interactions, contracts, and sales reports. Client Communication & Relationship Management Act as the first point of contact for client queries and coordinate timely responses. Schedule meetings, calls, and site visits for the sales director and other senior team members. Maintain professional communication with customers via email, phone, and in-person interactions to support relationship building and customer satisfaction. Digital Marketing & Promotion Manage the companys social media platforms (LinkedIn, Facebook, etc.) to promote products, projects, and company news. Use tools like ChatGPT to assist in creating marketing content such as posts, captions, emailers, product briefs, and sales literature. Support online lead generation campaigns through digital platforms and respond to incoming leads. Collaborate with the marketing team (or external partners) to implement content strategies, paid campaigns, and website updates. Skills & Qualifications Bachelors degree in, Marketing, Engineering, or a related field. 25 years of experience in a sales support, coordination, or inside sales role. Excellent communication skills – written and verbal. Proficient in MS Office (Excel, PowerPoint, Word) and CRM tools. Working knowledge of LinkedIn and other social media platforms for business use. Exposure to using AI tools like ChatGPT for content and marketing tasks is a plus. Organized, detail-oriented, and able to multitask under deadlines. Key Attributes Strong interpersonal skills with a customer-focused mindset. Proactive and solution-oriented with strong follow-up ability. Team player with the ability to work independently. Tech-savvy and open to learning new tools and digital platforms.
