Sales Marketing Manager

We are seeking a dynamic and results-driven Marketing & Sales professional to promote our travel products and services, build strong client relationships, and drive revenue growth. The ideal candidate will have experience in travel sales, a passion for customer service, and strong marketing skills to generate leads and convert them into loyal customers.

Key Responsibilities:

Sales & Business Development

• Identify and pursue new business opportunities with corporate clients, travel partners, and individual customers.
• Promote holiday packages, flight bookings, hotel reservations, visa assistance, and other travel services.
• Achieve monthly and quarterly sales targets.
• Build and maintain relationships with B2B (corporates, travel partners) and B2C clients.

Marketing & Promotions

• Develop and implement marketing campaigns (online & offline) to increase brand visibility.
• Manage social media channels, digital marketing campaigns, and travel promotions.
• Coordinate with vendors, airlines, and hotel partners for joint promotions.
• Participate in travel fairs, exhibitions, and promotional events.

Customer Relationship Management

• Provide excellent customer service by understanding travel needs and offering suitable solutions.
• Handle inquiries, quotations, and bookings efficiently.
• Resolve customer complaints and ensure repeat business.

Reporting & Coordination

• Maintain sales pipeline and generate reports on performance and market trends.
• Collaborate with operations and ticketing teams to ensure smooth travel arrangements.
• Stay updated on market competition, travel trends, and industry developments.

Requirements:

• Bachelor’s degree in Marketing, Business, Hospitality, or related field.
• 1–5 years of experience in travel sales/marketing (depending on role level).
• Strong communication, negotiation, and presentation skills.
• Proficiency in MS Office and familiarity with travel booking systems (Amadeus, Galileo, Sabre – a plus).
• Knowledge of digital marketing & social media campaigns is desirable.
• Passion for travel and ability to sell experiences effectively.

Key Skills:

• Sales & Negotiation
• Customer Service & Relationship Management
• Digital & Social Media Marketing
• Market Research & Lead Generation
• Networking & Partnerships