Sales Manager

7 - 10 years

7 - 13 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


Job Title: Sales Manager BPO Contact Centre

Location: Chennai

Department: Sales (Contact Centre BPO)

Reports To: Sales Manager (B2C Telesales )

Job Summary:

We are looking for a dynamic and result-oriented Sales Manager to lead our BPO Contact Centre sales team. The role involves managing a team of 30 sales executives, driving revenue growth, ensuring high-quality customer interactions, and achieving business targets. The ideal candidate must be fluent in Tamil along with English/Hindi and possess strong leadership and people management skills.

Key Responsibilities:

  • • Lead, mentor, and manage a sales team of 30 executives to achieve monthly and quarterly sales targets.
  • • Drive outbound and inbound sales through effective telesales strategies.
  • • Monitor team performance, provide coaching, and implement performance improvement plans.
  • • Develop and execute sales strategies to maximize conversion and revenue.
  • • Ensure compliance with company policies, processes, and quality standards.
  • • Manage reporting, daily MIS, and performance dashboards.
  • • Handle escalations effectively and maintain high customer satisfaction.
  • • Work closely with senior management to provide inputs for business growth.

Requirements:

  • • Graduate/Postgraduate with 6-10 years of experience in BPO/Contact Centre Sales.
  • • Minimum 3 years in a team leader/managerial role.
  • • Strong experience in telesales/voice-based sales processes.
  • • Excellent communication in Tamil (mandatory), along with English/Hindi.
  • • Strong leadership, motivational, and people management skills.
  • • Ability to work in a fast-paced environment with 6-day working and rotational offs.

Compensation:

  • Salary Bracket: 8 LPA 13 LPA (depending upon interview performance) & Variables.

How to Apply:

Share your CV at: SumanKumari1@policybazaar.com

WhatsApp: 9934827654

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