Sales Executive

Company Description

GlowStar Diamond is a leading diamond manufacturer based in India, specializing in cut and polished diamonds since 1995. The company's expertise lies in producing unique, high-quality diamonds through traditional techniques. Operating in major diamond centers like India, Belgium, Hong Kong, and the USA, GlowStar Diamond is dedicated to meeting customer requirements and expectations with top-notch quality and craftsmanship.

Role Description

This is a full-time Sales Person role located on-site in Surat at GlowStar Diamond. The Sales Manager will be responsible for leading a sales team, developing sales strategies, identifying business opportunities, and building strong relationships with clients in the diamond industry.

Key Responsibilities

Prospecting and Lead Generation

• Identify potential customers through research, networking, and cold calling.
• Qualify leads and schedule sales meetings or product demonstrations.

Sales Presentations and Product Demonstrations

• Present products or services to customers clearly and persuasively.
• Explain product features, benefits, and pricing.

Negotiation and Closing Sales

• Handle objections, negotiate terms, and close sales deals.
• Ensure all contracts or agreements are properly documented.

Customer Relationship Management

• Build and maintain long-term relationships with clients.
• Provide after-sales support and ensure customer satisfaction.
• Follow up on renewals, upgrades, or repeat purchases.

Market Research and Reporting

• Collect feedback from customers and report trends to management.
• Monitor competitor activities and suggest improvements.
• Prepare regular sales reports, forecasts, and performance reviews.

Collaboration and Coordination

• Work closely with marketing, customer service, and product teams.
• Participate in team meetings, training sessions, and promotional events.

Administrative Duties

• Maintain accurate records of sales activities in CRM systems.
• Ensure compliance with company policies and procedures.

Skills and Qualities Needed

• Strong communication and interpersonal skills
• Persuasive and negotiation skills
• Product knowledge and industry awareness
• Goal-oriented and self-motivated
• Time management and organizational skills
• Basic computer literacy (CRM, MS Office, etc.)