Sales Engineer - Aftermarket

Desoutter Industrial Tools, Business Line Service under Industrial Technique Business Area has seen substantial growth in recent years in terms of volume and complexity. The organization is focused upon sustainable revenue growth by creating values and is committed to our customer s success.Within Service, we have expanded our product portfolio beyond Tightening Solutions offering Software Solutions, Calibration Services, Process Optimization and Trainings to our customers. To ensure timely quality services to the expanded base of products we have increased our strength of field service resources. To have seamless support to customers, there is a need to have Sales Engineer Aftermarket in Chennai who act as an interphase between Customer, Service onsite and field resources, Team Leader, Engineering and the division.

This position will report to Regional Service Manager- South

Sales Engineer Aftermarket,

To provide strategic and implementable solutions to our customers as they seek to improve their productivity, quality and uptime. You will achieve this by combination of understanding of customer needs and extensive utilization of your specialized skills along with optimizing available supports system.

Job Duties and Responsibilities:

To sell services products and thus achieve the company s target.

To research and identify potential customers for services.

Identify customer needs, potential product, and service concepts for existing customers.

Analyses and adapts new strategies to react to changing business trends.

Manages objectives and plans through field Service team.

Developing the new accounts and improving the market coverage.

Planning and coordinating with Product Sales Team, project and customer support.

To maintain sales forecasting report.

To develop and deliver presentations to enhance company and brand image.

New Projects and New Customers

Mapping of Installed base for Service Business Prospects Potential

Monthly Reporting on the Sales Activity

Adherence to Business Code of Practice

KPI & Success Story presenting to the key customers.

Compliance with Corporate Guidelines:

Comply with the Business Code of Practices (BCOP)

Comply with the policies and procedures communicated from time to time

Knowledge, Experience, and skills requirements:

Extensive industrial experience in spare parts & Service Contracts sales.

Exceptional interpersonal and communication skills

Ability to efficiently multi-task

Strong understanding of electronic, pneumatic and mechanical test equipment

Technical knowledge related to tightening solutions, software products and optimization solutions

Educational requirements:

Degree/Diploma in Engineering - EEE/ECE/MECH

Language - Excellent in English & Tamil

Desoutter Industrial Tools

Founded in 1914 and headquartered in France, Desoutter Industrial Tools is a global leader in electric and pneumatic assembly tools serving a wide range of assembly and manufacturing operations, including Aerospace, Automotive, Light and Heavy Vehicles, Off-Road, General Industry.

With over 1,200 employees worldwide, we have opportunities across many functions, designed to develop your skills in a wide range of roles and enhance your career.