Service Delivery Head - Embedded System

Job Description

Atlas Copco is a leading global Industrial Group having vision of "First in Mind, First in Choice". Our culture is founded on three core values of commitment, interaction and innovation. They guide us in everything we'do and reflect how we behave internally and in our relationships with our stakeholders. Digital Technology Practice at GECIA (Global Engineering Center, India) is contributing significantly to vision of the Group by focusing on developing global talent, expanding portfolio and competence on futuristic competencies, driving Innovation and achieving operational excellence to drive customer success. We care about each other and world around us where safety and we'll-being always come first. Our leading-edge technology enables us to innovate for a sustainable future. As SDH Embedded Systems, your mission is to lead from the front the Embedded Software and Hardware teams at GECIA (Global Engineering Centre, India) of Atlas Copco to deliver projects related to Product controllers and smart solutions. Also lead the technological advancement and drive the technical competence in teams at GECIA, to become and remain preferred technology partner for Embedded Systems. You shall achieve this, by driving Innovation and adoption of emerging technologies, developing talent, and achieving operational excellence. Key Responsibilities Anticipate emerging needs of customer and align business processes and resources to meet those needs Enhance customer satisfaction levels by driving a customer-focused culture and developing new portfolio and services in conjunction with the Business stake holders. Prompt and proactive communication with all stakeholders Build and implement effective governance mechanism to ensure tracking and progress on projects, proposals, and business engagement. Attract and nurture talent Hiring, training, performance and development of talent Mentor and coach team members Provide technical leadership to the team as needed during project delivery. Develop global talent by focusing on development plan for every person in team Create the culture that drives collaboration, Innovation, Team Success, Business Improvement and Customer Success Create and develop subject matter experts in various domains of Embedded Systems that firmly establish GECIA as competence centre Help Team members identify and achieve their purpose Drive strong employee engagement and high performance team Front runner in Innovation and adoption of emerging technologies - Be up to date on industry trends, competitive landscape, and drive innovation to stay ahead in the game Drive the innovation culture in the team to nurture innovative ideas with focus on execution Research, Innovation events, Proof of Concepts, break through solutions Promote Cross-Pollination of the technologies by representing GECIA at various internal and external Technology forums Develop infrastructure needed and leverage India ecosystem (Universities, Start-ups, Partners) for meaningful Innovative solution with quantifiable business impact Define and execute competency road map to set up GECIA as Centre of Competence for select competencies Create & maintain KPI to Monitor, Control & Improve on the Quality, Delivery, and the cost parameters. Identify and plan resource and infrastructure needs required to successfully execute project deliveries Identify and implement the process improvements related to project management, client interactions, etc to achieve the business goals. Effectively lead the team to ensure high project billability, profitability, and revenue realization with a focus on quality delivery Build and execute strategy for suppliers engagement to achieve operational excellence Minimum 10 years of experience in Embedded System. Experience of working in GCC (Global Competence Centre) is an added advantage. People Management experience of handling large reporting team is must. Proven leadership and management skills in developing high performance engaged team Hands on experience and/or very good knowledge in following areas Embedded system architecture and design: You should have a deep understanding of embedded system architectures and design principles, including hardware and software design. Programming languages: You should be proficient in programming languages commonly used in embedded systems, such as C, C++, and assembly language. Real-time operating systems (RTOS): You should have experience working with real-time operating systems, such as FreeRTOS, VxWorks, and ThreadX. Microcontrollers and microprocessors: You should have experience working with microcontrollers and microprocessors, including ARM, AVR, and PIC. Embedded software development tools: You should be familiar with embedded software development tools, such as compilers, debuggers, and emulators. Hardware design tools: You should be familiar with hardware design tools, such as schematic capture tools and PCB layout software. Communication protocols: You should have a good understanding of communication protocols commonly used in embedded systems, such as UART, SPI, I2C, and CAN. Testing and verification: You should have experience with testing and verification of embedded systems, including unit testing, integration testing, and system testing. Project management: You should have experience in project management, including project planning, budgeting, and scheduling. Quality assurance: You should have experience in quality assurance, including developing and implementing quality control procedures and ensuring compliance with industry standards and regulations. Experience with agile development methodologies is plus Bachelors or Masters degree in Electrical Engineering, Computer Science, or a related field. In return, we offer you An opportunity to work with 150 years old, leading global product company An opportunity where you are empowe'red to drive your own professional journey A challenging role focused on creating centre of competence for Embedded System Global exposure and opportunities Freedom and authority to act A culture where we care about each other and world around us