Sales Engineer - Aftermarket

Job Title:

Location: Hyderabad, Chimakurthy, Hospet, Salem, Guwahati, Goa, Satna, Barbil, Ahmedabad, Chandrapur

Department:

Salary:

Job Summary:

We are looking for a self-motivated and experienced Sales Engineer to join our team, specialized in parts sales and service functions in construction and mining machines. The ideal candidate will have a solid technical background with a Diploma in Mechanical or Automobile Engineering and a proven track record of 5-10 years in sales and service of construction and mining equipment. As a Sales Engineer, the candidate will be responsible for driving sales, managing customer relationships, and providing technical support to customers in the construction and mining sectors.

Key Responsibilities:

• Sales and Business Development:

o Identify and develop new business opportunities in the construction and mining machine sectors.

o Manage customer accounts and establish long-term business relationships to ensure repeat sales and customer satisfaction.

o Drive the sales of parts and services for construction and mining machinery.

o Conduct market analysis to understand customer needs well in advance and forecast

o Understand competitor offerings.

• Customer Relationship Management:

o Identify customer requirements in advance through condition monitoring

o Evaluate component life to minimize machine down time

o Customer complaint resolution

o Develop and maintain a strong relationship with key decision-makers and influencers within customer organization.

• Product Expertise & Technical Support:

o Offer technical advice and support regarding machine parts, accessories, and related services.

o Stay up to date on the latest product offerings, parts inventory, and service technologies.